MÜGE AYKAN
İstanbul,Tuzla
Summary
Results-driven Export Area Sales Manager with expertise in building and nurturing relationships with international clients. Develops innovative sales strategies that enhance customer acquisition and retention. Coordinates cross-departmental efforts to ensure seamless import-export operations.
Overview
8
8
years of professional experience
Work History
Export Area Sales Manager
AR KAĞIT KOZMETİK SAN. VE TİC. A.Ş.
İstanbul
02.2026 - Current
- Developed and maintained relationships with international clients to expand market presence.
- Resolved issues with orders, notifying customers of updates as needed.
- Optimised sales methods to best acquire, develop and retain customers.
- Coordinated with other departments within company to verify proper completion of import and export documentation.
- Coordinated with logistics and supply chain teams to guarantee timely delivery of orders.
- Facilitated communication between warehouse staff, customs agents, and clients to ensure smooth operations.
- Built new business partnerships to drive customer acquisition and generate revenue.
- Established pricing and delivery terms based on current market trends and costs.
Trade Marketing and Export Sales Senior Executive
BAŞHAN AGRO GIDA SAN. VE TİC. A.Ş.
İstanbul
01.2020 - 12.2025
- Achieved successful customer and portfolio management leading to increased market share.
- Identified and secured new customers and market opportunities through targeted research initiatives.
- Delivered compelling sales proposals with comprehensive profit loss and cost calculations, resulting in improved sales agreements.
- Facilitated high-stakes meetings with potential customers, enhancing the export department's visibility in Turkey and abroad.
- Completed international sales contracts and proforma invoices swiftly and accurately, streamlining order processing post-confirmation.
- Ensured flawless coordination between packaging, logistics, and payment tracking, optimising operational efficiency.
- Executed strategic studies for private label orders, enhancing process management and factory collaboration.
- Secured successful outcomes in official tenders within the Marmara region, driving customised food basket sales from inception to completion.
Overseas Tenders and Procurement Assistant Specialist
BAŞHAN AGRO GIDA SAN. VE TİC. A.Ş.
Mersin
08.2019 - 01.2020
- Assisted with summarising and reporting food aid tenders from foreign aid organisations, particularly United Nations.
- Facilitated communication with institutions for effective representation.
- Prepared documents for approved tender participation.
- Requested prices from external suppliers for various items and grouped all reported prices.
- Negotiated with suppliers for approved products to discuss pricing, prepared purchase contracts, and executed purchases.
- Controlled warehouse inventory for purchased products.
- Coordinated with finance and packaging departments.
- Tracked payments and shipments.
Student Collaborator
UNIVERSITÀ CA FOSCARI VENEZIA
Venezia
02.2018 - 02.2019
- Assisted in planning and creating creative activities and orientation events.
- Translated Italian articles for school newspaper into English and Turkish for publication in targeted portfolio.
- Supported university recognition in target countries by participating in arts education and music orientation activities.
- Collaborated with team members to achieve target results.
- Identified issues, analysed information and provided solutions to problems.
- Prepared range of written communications, documents and reports.
Education
MASTER'S DEGREE - Marketing and Communication
UNIVERSITÀ CA FOSCARI VENEZIA
Venezia, Italy06.2019
BACHELOR'S DEGREE - International Trade and Logistics
ÇAĞ UNIVERSITY
Mersin, Turkey06.2017
Skills
- Logo
- Luca
- MS Office Excel
- MS Office Word and PowerPoint
- Sales techniques
- Market analysis
- Strategic planning
- Contract negotiation
- Client relationship building
- Problem solving
- Team collaboration
- Effective communication
- Marketing and sales strategies
Language Skills
English
Italian
French
References
- Yusuf Memiş, Board Member and Director of Foreign Trade, yusuf.memis@bashan.com.tr, 0090 532 058 88 89, Mersin, Mersin, Turkey
- Fatma Ertav, Deputy Finance Manager and Administrative Affairs Unit Manager, fatma.ertav@bashan.com.tr, 0090 533 559 86 65, İstanbul, Marmara, Turkey
- STERMOLE Krystina Karen, Global Engagement Office Director, krystina.stermole@unive.it, 0039 340 913 10 13, 0039 041 234 81 45, Italy
Custom Section
- Comenius LifeLong Learning Programme - Student Exchange Programme, Budapest, 2011
- European Voluntary Service - Dry Stone Wall Extrawaganza Project, Croatia, 2016
- GAİB - Foreign Trade and E-Commerce Awareness Platform Certificate, İstanbul, 2020
- GAİB - Selling Techniques on Amazon Certificate, İstanbul, 2020
- GAİB - Corporate Representation and Protocol Management Certificate, İstanbul, 2020
- CLA - Italian Language - Participation Certificate, Italy, 2019
- European Voluntary Service - Youthpass Certificate, Croatia, 2016
Interests
- Cooking, movies, books, and theatres
Timeline
Export Area Sales Manager
AR KAĞIT KOZMETİK SAN. VE TİC. A.Ş.
02.2026 - Current
Trade Marketing and Export Sales Senior Executive
BAŞHAN AGRO GIDA SAN. VE TİC. A.Ş.
01.2020 - 12.2025
Overseas Tenders and Procurement Assistant Specialist
BAŞHAN AGRO GIDA SAN. VE TİC. A.Ş.
08.2019 - 01.2020
Student Collaborator
UNIVERSITÀ CA FOSCARI VENEZIA
02.2018 - 02.2019
MASTER'S DEGREE - Marketing and Communication
UNIVERSITÀ CA FOSCARI VENEZIA
BACHELOR'S DEGREE - International Trade and Logistics
ÇAĞ UNIVERSITY