Metin ERGÖKTAŞ

• Spearheaded the development and implementation of innovative software solutions, resulting in increased operational efficiency.
• Established IT policies and procedures, fostering a secure and efficient work environment for all employees.
• Negotiated contracts with vendors, securing cost-effective services for the organization''s IT needs.
• Implemented cybersecurity measures to protect sensitive company data and maintain compliance with industry standards.
• Developed comprehensive disaster recovery plans, ensuring business continuity in case of unforeseen events or emergencies.
• Streamlined helpdesk operations by implementing standardized ticketing systems for more effective issue resolution.
• Collaborated with cross-functional teams to provide optimal technology support for various departments within the company.
• Managed the procurement process for IT hardware and software, ensuring timely delivery of necessary equipment to support ongoing projects.
• Oversaw budget management for the IT department, allocating resources effectively while minimizing costs where possible.
• Coordinated secure system access of users to various department systems and platforms.
• Implemented and maintained technology and software budget.
• Analyzed network security and current infrastructure, assessing areas in need of improvement.
• Completede Projects:
• -Re-planning, prioritization and implementation of PETLAS IFS ERP project.
  - Product Management software (in-house)
  - U-EDTS software (in-house)
  - Cost Simulation system (in-house)
  - Endpoint, DLP, Encryption system installation.
  - Server Security System Installation.
  - Automation network restructuring, installation and monitoring system.
  - Managing the firewall change process
  - Mail server reconfiguration.
  - Installation of Oracle DB DR systems.
  - WAF System installation.
  - (AKO OTL and Coating) MES Production Management system implementation.
  - Commissioning of PETLAS Logistics, Stock and Shipment Management System.
  - Setting up an inventory tracking system.
  - Managing the Development Processes of Intranet Application within Group Companies (in-house)
  - Establishment of a tire tracking system for fleet and construction equipment tire customers.

• Following project and purchasing processes of the supported companies
• Following and evaluating intermediate and final reports of the project
• Project conclusion evaluations
• Managing and following auctions
• Preparing risk analysis of the supported projects
• Project cost analysis and developing analysis processes
• Providing training to project owners regarding the implementation and monitoring process of projects
• Performing impact analysis of completed projects
• Managing the technical and financial reporting processes of projects
• prepare evaluation reports (semi-annual and annual) on the projects,
• Contribute to the determination of a set of performance/success indicators for the evaluation of projects
• conducting risk and needs analysis of projects,
• As the Agency IT responsible, running, managing and configuring web server, e-mail server, EBYS (Electronic Document Management System) server, File Server, Antivirus server, backup servers, DHCP and DNS servers and other application servers on Vmware virtual platform.
• Management of Fortigate firewall.
• Ensuring the continuity of the IT infrastructure within the agency.
• Management of the VPN Network between Kayseri-Sivas-Yozgat offices.
• Deciding on IT Purchases and carrying out procurement processes.
  Providing consultancy and mentoring services to SMEs in the fields of E-Commerce and Digital Marketing and digital transformation processes.
• Monitoring, supervising and evaluating the supported activities and projects.
• Conducting evaluations before, during and after the implementation of the projects/activities to be supported, assessing the progress in performance indicators and preparing periodic evaluation reports,
• To conduct impact assessments in order to determine the impact and results of the programs carried out by the Agency, the projects and activities supported by the Agency in terms of the development of the region and their level of success,
• Conduct a pre-monitoring visit to all projects prior to contracting,
• Providing trainings to the beneficiaries entitled to support on issues such as project/activity implementation and procurement procedures, KAYS usage, reporting
• Carrying out monitoring visits to supported projects/activities,
• Taking corrective and preventive measures by identifying risks in advance, and if necessary, taking actions related to contract changes, termination, irregularities, reimbursements, etc,
• To evaluate the reports and payment requests submitted by the beneficiaries, to ensure that payments are made on time, to supervise the procedural compliance of the expenditures made,
• Participation was ensured in the process and system analysis studies of KAYS (Development Agencies Management System project) designed for the supported projects and activities
  

• Needs analysis, installation, management, maintenance and continuity of network, hardware and software services in Kayseri Sugar Factory, Boğazlıyan Sugar Factory, Pansu Water Bottling Plant, Gaziantep Synthetics and Biscuit Factory.
• Implementation of IFS ERP system for 200 users, project team management, requirements analysis, end-user training, reporting, overall project coordination.
• Preparation of technical and administrative specifications for the ERP system, management of the selection and contracting process.
• IFS ERP Project Management. As part of the IFS ERP project, the following modules were implemented: Accounting, Beet Accounting, Shipping, Production, Purchasing, Warehouse, Human Resources, Sales, Document Management, Quality Control and Maintenance. 36 beet purchasing scales in different locations and 12 agricultural regional directorates, beet analysis laboratories and pulp/molasses scales were integrated into the system and the IFS ERP system was implemented with a total of 200 users.
• Oracle 10g database management and maintenance, RMAN backups, performance tuning.
• Restructuring and organization of the IT department (structuring of two different sub-units as system and network management and software development) to provide a corporate and professional structure.
• Restructuring, optimization and automation of the IT department's workflow processes.
• Analyzed the institution's IT needs and made purchasing decisions.
• Within the framework of the IFS ERP project at Kayseri Sugar Factory; carrying out the needs analysis, preparation, contract and infrastructure works of the project.
• Optimized helpdesk performance through process improvements, enabling faster response times and increased user satisfaction levels.
• Led a skilled IT team in providing exceptional technical support, fostering a collaborative environment that promoted professional growth.
• Coordinated IT operations activities to deliver smooth flow of daily business needs.
• Wrote strategic business plans outlining need for departmental information technology resources.

(As a subcontractor of Nippon Steel Corp., together with my brother, project based)
As a level-2 software engineer in Ereğli Iron and Steel Mills cold rolling mill CPL (Continuous Pickling Line) and PPPL (Push Pull Pickling Line) pickling lines reconstruction and modernization project.
Creation, reading, monitoring and reporting of Pickling Lines process and line information, providing communication with field equipment, receiving product information from 3rd level automation and writing level-2 automation software that creates, controls, monitors, logs and reports process and line information corresponding to product information throughout the production process.

Platform: (First) OpenVMS (later) Windows XP;
Database: MySQL
Development Environment: Microsoft Visual Studio 6.0 Visual C++ MFC Library.
Reporting: HTML