Meryem Ergi
Business Development And Sales Director
Istanbul
Summary
Results-driven Business Development and Sales Director with a proven track record of delivering outstanding sales performance. Skilled in implementing advanced sales, marketing, and business development strategies, achieving over 100% growth within a quarter. A strategic thinker and expert negotiator with 19+ years of experience in stakeholder relationship management, sales team leadership, and performance optimization. Certified trainer delivering in-house training sessions and mentoring teams to success.
Overview
18
18
years of professional experience
2008
2008
years of post-secondary education
10
10
Certifications
1
1
Language
Work History
Business Development and Sales Director
Paladyum Elektronik Para Hizmetleri A.Ş.
03.2025 - Current
- Conducts research on potential companies to expand the customer portfolio, communicates via email, phone, or meetings to ensure that all payment distribution and collection transactions are conducted using Pep Card and Pep POS.
- Coordinates contact with companies interested in working with Pep and ensures customer satisfaction and continuity of cooperation with existing clients.
- Responsible for monitoring the daily tasks of subordinate personnel, ensuring the completion of assigned responsibilities, and providing support where staff fall short.
- Collaborates with all departments to improve B2B and B2C processes, aiming to minimize manual workload and increase operational efficiency.
- Conducts research on new products to be added to the application, negotiates with suppliers, performs feasibility studies, manages contract processes, and works closely with product teams for detailed analysis and implementation.
- Works in coordination with the Product Manager to define product strategies and implement actions targeting specific customer segments.
- Coordinates the preparation of sales presentations on a company basis and ensures they are presented to the customer.
- Performs feasibility studies based on volume and demand for each company, determines commercial terms, and ensures offers are submitted and followed up as needed.
- Manages the agreement processes for new sales channels, prepares contracts, and coordinates revisions of contracts with existing channels.
- Oversees the submission and follow-up of KYB documentation to relevant departments to enable cooperation with new firms.
- Contacts companies that have received offers, contracts, or are in communication to understand their current status and takes necessary actions accordingly.
- Provides weekly reports to relevant departments on the status of companies and communicates developments based on company requests.
- Coordinates announcements to companies in collaboration with the Marketing department and ensures their proper execution.
- Requests monthly loading amounts specific to each firm from relevant departments and coordinates the preparation and follow-up of loading reports.
- Coordinates the preparation of monthly and annual KPI reports and presents them to senior management.
- Determines sales team targets in line with company objectives, obtains upper management approval, and ensures the achievement of those targets.
- Manages English-speaking customer meetings and correspondence processes.
- Responsible for preparing market share, expenditure/loading analyses, and reports requested by management.
- Responsible for creating the sales budget, monthly tracking, and conducting necessary work to meet budget targets.
Business Development and Sales Director
İninal Ödeme ve Elektronik Para Hizmetleri A.Ş.
10.2024 - 02.2025
- Expanded customer portfolio through targeted outreach and engagement strategies.
- Led daily team operations and supported personnel in task execution.
- Improved B2B and B2C processes by collaborating cross-functionally to reduce manual workload.
- Researched and launched new products, negotiated supplier contracts, and oversaw feasibility studies.
- Managed projects with Visa and Troy, ensuring timely delivery and quality standards.
- Developed product strategies and defined target customer segments.
- Prepared and revised card scheme contracts (Visa, Troy) and oversaw commercial compliance.
- Coordinated and delivered impactful sales presentations and proposals.
- Managed KYB documentation and maintained communication with contracted firms.
- Supervised international money transfer operations and market share reporting.
Marketing and Sales Manager
Loomis Güvenlik Hizmetleri A.Ş.
02.2021 - 10.2024
- Managing post-sales and business development processes with portfolio clients.
- Finding new Banking and Retail customers.
- Managing contracts.
- Conducting market research on competitor activities and pricing, and regularly reporting on the company's position in the market.
- Researching real-time credit applications with banks and financial institutions, and developing them into a product offered to customers.
- Monitoring the work of Key Customer Managers under their supervision, assigning tasks, receiving reports, and providing upper management with updates.
- Preparing for company interviews in newspapers, social media, and magazines under the responsibility of the Sales Department.
- Conducting marketing activities related to the products offered by the company.
- Managing all sales and marketing activities using the Salesforce program as a superuser.
- Conducting research for potential new business sectors for the company and forming internal working groups.
- Reporting to the company's international regional sales management and participating in necessary meetings.
- Participating as the country project lead in global sales projects.
- Distributing KPIs to their team in line with country objectives and ensuring regular monitoring.
Corporate Banking Portfolio Management
QNB Finansbank A.Ş.
06.2017 - 01.2021
- Coordinating the needs of the Corporate Branch with relevant departments at the Head Office and directing the Branch.
- Visiting the Branch for which one is responsible at regular intervals.
- Visiting Corporate Customers together with the Branch.
- Deciding on credit offers to be allocated for companies together with the Branch Portfolio Manager.
- Ensuring the pre-checks of Limits and Credit offers, financial and fiscal analyses before they are submitted to the Corporate Loans Department.
- Participating in Credit Committees held at the Board of Directors level and presenting the relevant credit-limit proposal.
- Making decisions on Cash and Non-Cash credit pricings.
- Determining Branch KPIs.
- Establishing strategies for Corporate Branches in line with Bank strategies.
Corporate & Trade Finance Marketing Manager
Anadolubank N.V.
01.2015 - 05.2017
- Managing corporate client relationships (Turkish & Dutch corporate firms and other international corporate firms based in the EU).
- Acquiring new corporate firms for the portfolio.
- Conducting visits to new and existing customers.
- Managing firms' due diligence processes within the Bank's 'Know Your Customers' framework.
- Coordinating with the Operations Department to conduct all sanction checks.
- Preparing financial analyses and credit limit proposals.
- Preparing and presenting Credit Limit Proposal presentations for approval by the Board of Directors.
- Managing all processes related to banking products such as Letters of Credit, Trade Finance Credits, shipping-guaranteed credits, export/import transactions, and foreign exchange transactions.
- Providing guidance on targets, performance, and work processes for team members.
Corporate Branch Portfolio Manager
Finansbank A.S.
02.2011 - 12.2015
- Managing corporate client relationships.
- Acquiring new corporate firms for the portfolio.
- Marketing banking products to firms and presenting new products according to their needs.
- Financial analysis of existing and potential customers.
- Preparation of credit proposal presentations for submission to the Board of Directors.
Commercial Branch Officer
YapiKredi A.S.
03.2010 - 02.2011
- Managing corporate client relationships.
- Acquiring new corporate firms for the portfolio.
- Marketing banking products to firms and presenting new products according to their needs.
- Financial analysis of existing and potential customers.
Corporate Banking Officer
Bankpozitif A.S.
08.2007 - 02.2010
- Responsible for sales and marketing of Corporate Banking products.
- Preparation of financial analysis and credit proposals.
- Managing corporate client relationships.
Education
Political Science and International Relations -
Marmara University, Faculty of Economics and Administrative Sciences
Denizli Anadolu High School - undefined
Skills
Strategic planning ability
Sales and results-oriented
Strong written and verbal communication skills
High business acumen
Problem-solving ability
Sales and marketing strategy
Superior negotiation skills
Microsoft Office (Word, PowerPoint, Excel, etc)
Certification
Multiple Sales Intelligence, 2022
Personal Information
- Date of Birth: 03/26/84
- Driving License: Category B
Additional Information
Volunteer at TEGV (Educational Volunteers Foundation of Turkey), Italian Cuisine, Culinary Arts, Traveling
Timeline
Business Development and Sales Director
Paladyum Elektronik Para Hizmetleri A.Ş.
03.2025 - Current
Business Development and Sales Director
İninal Ödeme ve Elektronik Para Hizmetleri A.Ş.
10.2024 - 02.2025
Marketing and Sales Manager
Loomis Güvenlik Hizmetleri A.Ş.
02.2021 - 10.2024
Corporate Banking Portfolio Management
QNB Finansbank A.Ş.
06.2017 - 01.2021
Corporate & Trade Finance Marketing Manager
Anadolubank N.V.
01.2015 - 05.2017
Corporate Branch Portfolio Manager
Finansbank A.S.
02.2011 - 12.2015
Commercial Branch Officer
YapiKredi A.S.
03.2010 - 02.2011
Corporate Banking Officer
Bankpozitif A.S.
08.2007 - 02.2010
Denizli Anadolu High School - undefined
Political Science and International Relations -
Marmara University, Faculty of Economics and Administrative Sciences