MERVE ŞENGÜL

• Participated in regular inspections, continuously improving the overall cleanliness of assigned areas.
• Assisted colleagues during peak periods or staff shortages, promoting teamwork within the department.
• Consistently met or exceeded room inspection scores by diligently following established guidelines for cleanliness and presentation.
• Reduced housekeeping complaints by ensuring consistent adherence to hotel standards and procedures.
• Provided exceptional customer service when interacting with guests during their stay, creating a positive impression of the hotel''s commitment towards excellence.
• Improved room turnaround times by efficiently managing daily tasks and prioritizing room assignments.

TASK FORCE

• Maintained inventory levels of linens, supplies, and amenities, ensuring uninterrupted service for guests.

• Scheduled routine deep-cleaning tasks ensuring high standards of hygiene across all areas within the facility.
• Provided attentive service to clients during their visit, contributing to a relaxing and enjoyable experience.
• Contributed to an inviting atmosphere by ensuring ambient lighting, soothing sounds, and pleasant scents throughout the facility.