Merve Tunçel
Sr. IT Business Analyst, PSM
Istanbul,Turkey
Summary
Accomplished IT professional with a robust background in software development and business analysis across both banking and insurance sectors. At Vakıfbank, I served as a Business Analyst and Scrum Master, playing a key role in the development and maintenance of "VinTT," an in-house treasury and risk management platform. I led comprehensive system analyses, testing, data migration, and integration efforts—including incorporating critical financial platforms such as Bloomberg and Refinitiv—while implementing Agile methodologies to drive project success. Previously, at Anadolu Sigorta, I contributed as a Software Development Specialist by developing and maintaining web-based systems, designing automated workflows for personalized interactive communications, and managing deployment pipelines across Dev, Test, and Prod environments. My diverse experience underscores a commitment to enhancing operational efficiency, system performance, and collaborative innovation in dynamic, fast-paced settings.
Overview
6
6
years of professional experience
Work History
Sr. Business Analyst and Scrum Master
Vakıfbank - Commercial Banking Company
04.2022 - Current
- Application Development and Maintenance Processes:
I actively participated in the development and maintenance processes of the in-house developed VinTT application. VinTT is a comprehensive core treasury and risk management platform designed to increase efficiency in foreign exchange and money market trading, enabling treasurers to effectively manage the bank’s financing, liquidity, and trading activities. - Transaction Entry Screens Analysis and Testing Processes:
I was involved in the detailed analysis and testing of the application’s transaction entry screens, contributing to the enhancement of user experience and system performance. - Data Migration and Mapping:
I played an active role in migrating existing data to the new system and in data mapping processes, ensuring data integrity and smooth system integration. - Integration Projects:
I facilitated the integration of data from key financial platforms such as Bloomberg and Refinitiv into our developing system, ensuring that the platform is supported by up-to-date financial data and diversified data sources. - Agile Project Management and Scrum Master Role:
As part of our dynamic team that adopts Agile project management and the Scrum methodology, I serve as the Scrum Master. In this capacity, I have taken on team coordination and leadership responsibilities, ensuring the effective execution of Scrum processes such as sprint planning, daily stand-up meetings, sprint retrospectives, and backlog management.
Software Developer
Anadolu Sigorta - Insurance Company
08.2019 - 03.2022
- Web-Based System Development and Maintenance:In the early years as a member of the GMC team, I contributed to the development and maintenance of web-based systems such as insurance policies, correspondence letters, and registration forms.
- Workflow Design and Automation:I designed workflows to extract data from various sources for personalizing interactive communications.
I automated the mass production and digital distribution of interactive communications, thereby increasing process efficiency.
- Deployment Process Management:I managed change processes and the deployment pipeline across DEV, TEST, and PROD environments, ensuring the seamless implementation of system updates.
- Training and User Support:I provided training on Quadient applications, contributing to the enhancement of user proficiency.
- System Monitoring and Intervention:I continuously monitored automated processes as well as system and application services, taking prompt action when necessary to prevent operational interruptions.
Front End Developer
Dtech Software & Technologies
09.2018 - 08.2019
- Utilized HTML, CSS, and JavaScript to create visually appealing and responsive web pages that met client requirements.
- Coded using HTML, CSS, and JavaScript to develop features for both mobile and desktop platforms.
- Worked closely with UX/UI designers to translate their designs into functional web applications.
- Utilized version control systems such as Git to track changes throughout the development process.
- Designed and updated layouts to meet usability and performance requirements.
- Produced websites compatible with multiple browsers.
Education
Bachelor of Science - Computer Engineering
Ankara Yıldırım Beyazıt Universty
Ankara, Turkey 04.2001 -
Skills
Agile methodology
Timeline
Sr. Business Analyst and Scrum Master
Vakıfbank - Commercial Banking Company
04.2022 - Current
Software Developer
Anadolu Sigorta - Insurance Company
08.2019 - 03.2022
Front End Developer
Dtech Software & Technologies
09.2018 - 08.2019
Bachelor of Science - Computer Engineering
Ankara Yıldırım Beyazıt Universty
04.2001 -