Following technology trends and attending webinars
Merve Koçoğlu
System Monitoring Engineer
İstanbul
Summary
Professional with strong background in monitoring and maintaining system performance, ensuring operational efficiency and reliability. Adept at utilizing monitoring tools, diagnosing issues, and implementing solutions to meet business needs. Known for collaborative approach, adaptability, and delivering results that align with organizational objectives. Skilled in network administration, scripting, and performance tuning, with focus on optimizing systems and processes.
Overview
3
3
years of professional experience
2023
2023
years of post-secondary education
6
6
Certifications
1
1
Language
Work History
System Monitoring Engineer
Turkish Technology
01.2024 - Current
- Managing SQL Server, Web Server, Main Server and Other Servers
- Ensuring integration of monitoring tools with each other
- Quickly analyze and respond to incidents with monitoring tools
- Effective use of monitoring systems such as Grafana,Zabbix, SolarWinds
- Providing detailed system, network and security monitoring
- Automating processes using Bash, SQL, Powershell and using reporting systems effectively
- Making performance evaluations by monitoring Linux, Windows Server, Cloud environments
- Analyzing network traffic with tools such as Wireshark, SNMP, Netflow and identifying security threats
- Perform incident management in accordance with ITIL processes and provide data-driven reports to management
- Continuous monitoring of systems, networks and applications to detect performance degradation and errors early
- Identifying system bottlenecks and developing solutions to strengthen the infrastructure
System Engineer
Bilgi Sistemleri A.S.
05.2023 - 01.2024
- Managing windows and Linux systems of large-scale customers (system maintenance support and solutions to problems)
- Active Directory, DNS, DHCP, Exchange Server Management
- Taking backups and restoring (Monitoring backup operations and returning from backup operations)
- Vcenter management (Vmware ESX installation configuration and performance monitoring)
- File server management and migration (authorization operations, virtual migration, etc.)
- WSUS management (Monthly update tracking on server and client machines)
- Microsoft 365 (Sharepoint, exchange, Endpoint management, domain opening, user creation etc.)
Linux System Engineer
Armis Information Technologies
04.2022 - 12.2022
- Installation and management of Linux based open source products (debian, ubuntu, greenbone, kubernetes, the hive, zabbix, ossec, graylog, docker, elasticsearch, kibana, uvdesk etc.)
- Knowledge of ELK, Apache, Nginx, Jira, Mongodb, Postgresql, Nmap, Nesus.
- Installation of siem product in customers, integration of log sources and log review, follow-up of correlation rules and false-positive alarms, creation of reports suitable for audits and monitoring in graphana
- Windows systems installation and administration
- In coordination with the sales team, following the Poc installations and support processes of after-sales products.
- Acting as a bridge between customers and the software team, ensuring that R&D studies are carried out in accordance with customer requests.
- Follow-up of procedures at customers within the scope of ISO 27001 and 5651 law
Education
MSc - Nanotechnology
Aksaray University
Electrical and Electronics Engineering - undefined
Bozok University
09.2012 - 08.2016
Skills
Linux Admin
Certification
System and Network Specialization, Uskudar University
Personal Information
- Date of Birth: 03/07/94
- Gender: Woman
- Driving License: B-Class
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Resolved product issue through consumer testing.
- Implemented Uvdesk ticketing system internally, enabling free and efficient issue tracking across the company, which improved support response and collaboration.
Affiliations
- IHH humanitarian aid foundation
Additional Information
Completed an 800-hour “System and Network Administrator” training at Üsküdar University in collaboration with the Ministry of Labor and İŞKUR; obtained certification.
Interests
Reading books on IT and personal development
Traveling
Language learning
Cooking enthusiast
Timeline
System Monitoring Engineer
Turkish Technology
01.2024 - Current
System Engineer
Bilgi Sistemleri A.S.
05.2023 - 01.2024
Linux System Engineer
Armis Information Technologies
04.2022 - 12.2022
Electrical and Electronics Engineering - undefined
Bozok University
09.2012 - 08.2016
MSc - Nanotechnology
Aksaray University