MERVE DINCER
Office Manager & People Operations
İstanbul
Summary
Senior Office Manager & HR Professional with over 10 years of experience in multicultural and remote work environments within the Crypto and Blockchain sectors. Skilled in office management, HR operations, talent acquisition, onboarding, and compliance. Strong background in streamlining administrative processes, enhancing workplace culture, and supporting financial and regulatory functions. Served as a Board Member, contributing to strategic decision-making and organizational growth. Adept at problem-solving, multitasking, and optimizing operational efficiency.
Overview
14
14
years of professional experience
1
1
Certification
3
3
Languages
Work History
Office Manager & Board Member
BINGX TURKIYE
08.2024 - Current
- Managed office rental and workspace operations for BingX Türkiye, ensuring efficient office management and compliance with company policies.
- Oversaw HR functions, including employment contracts, social security processes, and employee onboarding/offboarding.
- Assisted the Finance team with tax-related matters, ensuring compliance with local regulations.
- Served as a Board Member since September 2024, contributing to strategic decision-making and company operations.
- Assisted the Compliance Manager in working on MASAK regulations, ensuring adherence to legal requirements and industry standards.
- Actively assisted the Talent Acquisition (TA) team in Turkey’s recruitment efforts via LinkedIn Recruit, sourcing and engaging top talent.
People Operations Coordinator
QREDO LIMITED
10.2022 - 09.2023
- HRIS Management (BambooHR): Efficiently oversee and maintain the HRIS system (BambooHR), ensuring data accuracy, system integrity, and compliance with HR policies and regulations
- Regional HR Support: Act as the primary point of contact for team members in Turkey, Spain, Nordic Countries, and Eastern Europe, addressing HR-related inquiries, providing guidance, and facilitating HR processes
- EOR Communication: Collaborate closely with Employer of Record (EOR) partners to ensure seamless communication and compliance with employment regulations and requirements
- Payroll Preparation: Assist the Payroll team by preparing payroll data, verifying accuracy, and managing any payroll-related inquiries or discrepancies
- Benefits Administration: Administer and support employee benefit programs, including enrolment, communication, and resolution of benefit-related issues for the Spain team
- Global HR Projects: Play an integral role in global HR projects, such as Employee Engagement Surveys, policy development, and implementation, to enhance the overall employee experience and drive organizational growth
- Onboarding & Offboarding: Lead the onboarding and offboarding processes, coordinating logistics, documentation, and training to ensure a smooth transition for new hires and departing employees
- Policy Development: Collaborate in the development, review, and maintenance of HR policies and procedures to ensure compliance with local and global regulations while promoting best practices
Office Administrator
BINANCE
04.2021 - 09.2022
- Take charge of HR and administrative functions for Binance presence in Turkey, Russia, Ukraine, and other CIS countries, spanning a workforce of over 500 employees
- Build and maintain a robust Admin/HR networking system across these regions
- Perform essential administrative duties, encompassing general office operations and effective vendor management to ensure the seamless functioning of all office-related processes
- Play a pivotal role in supporting global office expansion initiatives and contribute to global projects
- Act as a liaison for building management and coordinate efforts to ensure operational success
- Manage both local and remote onboarding and offboarding processes for employees
- Oversee device distribution and maintain inventory for internal employees and external partners as needed
- Provide efficient and timely administrative support for the global team
- Promote a positive employee experience by addressing needs promptly and proactively
- Handle end-to-end travel arrangements, including hotel and flight bookings, travel insurance, and visa processing, for the coverage team in Turkey, Russia, Ukraine, and CIS countries
- Organize events, team-building activities, meetings, and caterings as required
- Provide logistical support to ensure the smooth execution of these activities
- Actively participate in and implement global projects for the team, which may include preparing policies, collecting feedback for continuous optimization, and managing employee benefits
Office & HR Administrator
TOTAL MEDIA CAST
06.2018 - 04.2021
- Oversee and enhance the organization's human resources across multiple international offices, including Istanbul, Beirut, Tunis, and Brasil, by planning, implementing, and managing human resources policies, programs, and practices for Total Group
- Consult with employers to identify staffing needs and preferred qualifications, ensuring alignment with organizational goal
- Manage various HR processes, including employee attendance, vacation coordination, support for learning and development events, and coordination of employee performance assessments in collaboration with management
- Facilitate the posting of new job vacancies on the company's website, LinkedIn, Kariyer.Net, and other relevant platforms
- Assist the HR Director in recruitment efforts, including candidate screening and interviews
- Maintain efficient office operations and procedures, optimizing office systems, layouts, and equipment procurement for maximum productivity
- Act as an assistant to the CEO and HR Director, providing support in various administrative and HR-related tasks
- Review and update health and safety policies, ensuring strict adherence to safety protocols within the organization
- Utilize a range of software, including email, spreadsheets, databases, and Idenfit HR solutions, to streamline HR and administrative tasks
- Manage both online and paper filing systems for the office and employee records, ensuring data integrity and compliance
- Maintain and track employee information accurately, adhering to privacy and data protection regulations
- Prepare HR memos and announcements for the office, ensuring timely and effective communication
Office Manager
DISCOVERY NETWORK CEEMEA
05.2014 - 08.2016
- Coordinate office activities and operations to secure efficiency and compliance to company policies
- Supervise administrative staff and divide responsibilities to ensure performance
- Manage agendas/travel arrangements/appointments etc
- For the upper management
- Support budgeting and bookkeeping procedures
- Create and update records and databases with personnel, financial and other data
- Track stocks of office supplies and place orders when necessary
- Submit timely reports and prepare presentations/proposals as assigned
- Arranges meetings by scheduling appropriate meeting times, booking rooms, and planning refreshments
- Manages correspondence by answering emails and sorting mail
- Assists in planning and arranging events, including organizing catering
- Manages staff expense requests as needed
- Interacts with directors and carries out their requests
- Creates agendas and takes meeting notes
- Assists in purchase orders and invoicing
- Maintains accurate records for employee holiday requests
- Manages outgoing post and records data on special deliveries
- Attends workshops and conferences when requested
- Assist HR team for any HR issues
Receptionist
YANDEX LLC
03.2013 - 05.2014
- Assistant to CEO, CFO and CMO
- Design and maintain filing and storage systems in the office
- Schedule travel arrangements for senior executives as well as clients, when applicable
- Greet clients and vendors upon arrival and direct them to appropriate office
- Maintain office supply inventory
- Retrieve documents and files when requested
- Assist HR and Marketing department with sorting and collating resumes
- Read and route incoming mail and process outgoing mail
- Light accounting duties
Receptionist
TAV AIRPORTS
05.2011 - 03.2013
- Receiving visitors at the front desk by greeting, welcoming, directing and announcing them appropriately
- Answering screening and forwarding incoming phone calls
- Receiving and sorting daily mail
- Maintain office security by following safety procedures and controlling access via the reception desk (monitor logbook, issue visitor badges)
- Order front office supplies and keep inventory of stock
- Update calendars and schedule meeting
- Arrange travel and accommodations, and prepare vouchers
- Keep updated records of office expenses and costs
- Perform other clerical receptionist duties such as filing, photocopying, transcribing and faxing
Education
Business Administration - Erasmus Exchange Programme
Universidad de Burgos
Tourism And Travel Services Management -
Sakarya University
Skills
- Crypto Exchange
- MASAK Regulations
- Blockchain
- Turkey Employment Law
- Spain Employment Law
- HRIS - BambooHR
- HR / Office Data
- EOR / POE Communications
- Human Resources
- HR/Office Administration
- Vendor Management
- Workspace Management
- Administrative Support
- Onboarding/Offboarding
- Document Management
- Reporting
Websites
Certification
Spain Employment Law, Bond Solon HR Training, 02/01/23
Timeline
Office Manager & Board Member
BINGX TURKIYE
08.2024 - Current
People Operations Coordinator
QREDO LIMITED
10.2022 - 09.2023
Office Administrator
BINANCE
04.2021 - 09.2022
Office & HR Administrator
TOTAL MEDIA CAST
06.2018 - 04.2021
Office Manager
DISCOVERY NETWORK CEEMEA
05.2014 - 08.2016
Receptionist
YANDEX LLC
03.2013 - 05.2014
Receptionist
TAV AIRPORTS
05.2011 - 03.2013
Spain Employment Law, Bond Solon HR Training, 02/01/23
Business Administration - Erasmus Exchange Programme
Universidad de Burgos
Tourism And Travel Services Management -
Sakarya University
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