Mertcan Piroğlu
IT Technician
Summary
A dynamic and results-oriented professional with a proven track record at Siemens A.G, where I honed my skills in network administration and developed strong problem-solving abilities. Specialized in information security and adept at technical issue analysis, I significantly contributed to team projects, demonstrating exceptional teamwork and technical acumen.
Overview
5
5
years of professional experience
2
2
Languages
Work History
IT Specialist
Siemens A.G
Kocaeli, Gebze
11.2022 - Current
- Maintained a part-time work schedule.
- Configured hardware, devices, and software to set up work stations for employees.
- Managed hardware and software inventory, ensuring timely updates and replacements as needed.
- Maintained servers and systems to keep networks fully operational during peak periods.
- Explained technical information in clear terms to promote better understanding for non-technical users.
- Enhanced system efficiency by implementing and maintaining IT infrastructure upgrades.
- Established strong relationships with vendors, negotiating favorable contracts while maintaining high-quality products and services.
- Developed customized software solutions for improved business processes and increased productivity.
- Designed comprehensive IT policies to ensure compliance with industry regulations and best practices.
- Patched software and installed new versions to eliminate security problems and protect data.
- Monitored systems in operation and input commands to troubleshoot areas.
- Optimized network performance through regular monitoring and maintenance.
Intern
Siemens A.G
Kocaeli, Gebze
06.2024 - 06.2024
- This is my Collage senior-year internship.
- Analyzed problems and worked with teams to develop solutions.
Intern
Siemens A.G
Kocaeli, Gebze
06.2020 - 06.2020
- This is my high school senior-year internship, where I gained valuable experience.
Education
Associate of Applied Science - Computer Programming
Kocaeli University
Kocaeli 04.2001 -
High School Diploma -
Gebze Mesleki Ve Teknik Anadolu Lisesi
Gebze, Turkey 04.2001 -
Skills
Network administration
Troubleshooting
Application installations
IT troubleshooting
Technical issue analysis
IT documentation
Information security
Software development
Technical reporting
Debugging
Technical reporting
System upgrades
Additional Information
I was born in 2004, in Istanbul/Pendik. I live in Kocaeli Çayırova and am originally from Erzincan. I am currently studying at Kocaeli University.
Timeline
Intern
Siemens A.G
06.2024 - 06.2024
IT Specialist
Siemens A.G
11.2022 - Current
Intern
Siemens A.G
06.2020 - 06.2020
Associate of Applied Science - Computer Programming
Kocaeli University
04.2001 -
High School Diploma -
Gebze Mesleki Ve Teknik Anadolu Lisesi
04.2001 -