Ebru Yaman
HR Consultant-Trainer
TÜRKİYE
Summary
Proven leader in Human Resources, adept at strategic planning and employee development, with a track record of enhancing employee engagement and performance at Ernst & Young. Skilled in negotiation and performance evaluation, I excel in driving business growth through effective human resource management and organizational skills, achieving significant improvements in employee satisfaction and productivity.
Overview
26
26
years of professional experience
Work History
Owner
EY Human Resources Training & Consultancy Company
01.2008 - Current
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Negotiated contracts with suppliers for better pricing and terms, reducing overall costs for the business.
- Consulted with customers to assess needs and propose optimal solutions.
- Trained and motivated employees to perform daily business functions.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
Human Resources Business Partner
Ernst & Young
03.2004 - 01.2008
- Conducted exit interviews with employees leaving company to gauge areas of success and opportunities for improvement.
- Collaborated with cross-functional teams to develop integrated solutions for business challenges.
- Managed full cycle of recruiting, hiring, and onboarding new employees.
- Enhanced employee engagement by implementing innovative HR programs and initiatives.
- Developed meaningful metrics to evaluate the effectiveness of HR policies and procedures.
- Evaluated employee performance fairly, providing constructive feedback for professional growth.
- Developed and delivered special events for company employees.
- Managed complex employee relations issues to promote a healthy workplace culture.
- Identified HR training needs and conducted training for employees and leadership while recommending approaches to effect continual improvements in business objectives, productivity, and within company to reach business goals.
- Advised senior management on organizational development and change management initiatives.
- Facilitated effective communication between management and staff, fostering a positive work environment.
Human Resources Manager
TEB
03.2001 - 04.2004
- Managed employee relations issues professionally, resolving conflicts efficiently while maintaining confidentiality at all times.
- Monitored and handled employee claims involving performance-based and harassment incidents.
- Facilitated open communication channels between employees and management by conducting regular town hall meetings or roundtable discussions.
- Collaborated with executive leadership to align HR initiatives with overall business goals and objectives.
- Facilitated onboarding sessions and on-the-job training for new hires, bolstering employee job position knowledge and skillset.
- Maintained accurate HR records in compliance with applicable laws, ensuring efficient data retrieval when required.
- Implemented customized performance management systems, providing ongoing feedback and development opportunities for employees.
Human Resources Specialist
Renault Group-Sylea Labinal-NED
06.1998 - 04.2000
- Conducted routine HR audits to ensure data accuracy in personnel files, payroll records, and benefit enrollments.
- Monitored employee attendance and performance, addressing issues in accordance with company policies and procedures.
- Collaborated with department managers to identify staffing needs and create strategic recruiting plans.
- Facilitated smooth onboarding processes for new hires, leading to faster integration into the workplace culture.
Education
MBA - Human Resources Management
Istanbul Technical University
Istanbul 04.2001 -
Ph.D. - French Teacher Education
Marmara University
Istanbul, Turkey 04.2001 -
High School Diploma -
Saint Benoit French High School
Istanbul, Turkey 04.2001 -
Skills
Business Management
Customer Relations
Labor Relations
Budget Administration
Relationship Building
Business marketing
Business Development
KPI Management
Business Planning
Staff Management
Negotiation
Strategic Planning
Consulting
Project Management
Human Resource Management
Employee Development
Performance Evaluation and Monitoring
Goal Setting
Effective leader
Organizational Skill
Languages
Turkish
Native language
English
Upper intermediate
B2
French
Advanced
C1
Timeline
Owner
EY Human Resources Training & Consultancy Company
01.2008 - Current
Human Resources Business Partner
Ernst & Young
03.2004 - 01.2008
MBA - Human Resources Management
Istanbul Technical University
04.2001 -
Ph.D. - French Teacher Education
Marmara University
04.2001 -
High School Diploma -
Saint Benoit French High School
04.2001 -
Human Resources Manager
TEB
03.2001 - 04.2004
Human Resources Specialist
Renault Group-Sylea Labinal-NED
06.1998 - 04.2000