Mert Kermen
Product Owner | Scrum Master
Izmir,Turkiye
Summary
Results-oriented professional with robust background in product management and agile frameworks. Known for fostering team collaboration and driving projects to successful completion. Reliable in adapting to evolving requirements and prioritizing key deliverables, showcasing strong ability to manage stakeholder expectations.
Overview
6
6
years of professional experience
2
2
Certifications
Work History
Product Owner / Scrum Master
Popleads
02.2023 - Current
- Managed approximately 8-10 requests with analyzes per day from customers.
- Lead end-to-end product ownership for CRM and E-Commerce platforms, ensuring delivery of scalable and high-quality solutions
- Define and communicate the product vision, aligning roadmap and features with business goals and stakeholder expectations
- Manage and prioritize product backlog, incorporating customer feedback and market insights into development cycles
- Facilitate Scrum ceremonies, foster team collaboration, and drive continuous improvement in agile practices
- Act as the bridge between business stakeholders and technical teams to streamline communication and accelerate product delivery
Business Analyst
Popleads
08.2022 - 07.2023
- Supported agile development of CRM and digital solutions by gathering requirements, documenting user stories, and assisting in backlog refinement
- Conducted workflow and process analysis to optimize business operations
- Collaborated closely with stakeholders and developers to ensure requirements were met with functional and user-friendly software
- Participated in sprint reviews and retrospectives, ensuring continuous delivery and process improvements
Business Analyst
D14.AI
02.2022 - 08.2022
- Contributed to healthcare SaaS products (Dhealth, Shifti), from requirement gathering to deployment
- Created user stories, defined acceptance criteria, and collaborated with developers to ensure alignment with clinical workflows
- Conducted sprint planning, testing, and feedback sessions to enhance product functionality
- Helped design AI-driven workforce and patient management solutions, improving healthcare efficiency and outcomes
Software Developer
Litum Technologies
09.2021 - 02.2022
- Designed and implemented new features, enhancements, and bug fixes for web applications and APIs
- Delivered custom software solutions in line with client needs, ensuring timely releases
- Collaborated with QA engineers and performed code reviews to maintain software quality
- Developed Windows Form applications integrated with SQL databases
Application Engineer
Litum Technologies
09.2019 - 10.2021
- Installed, configured, and tested RTLS (Real-Time Location Systems) for enterprise clients, ensuring accurate performance
- Designed and delivered customer-specific solutions, tailoring systems to unique operational needs
- Provided technical support, troubleshooting, and system optimization across multiple deployments
- Collaborated with cross-functional teams to align hardware and software solutions for seamless client delivery
Education
Master's Degree - Management Information Systems
Dokuz Eylul University
09.2025
Bachelor's Degree - Architecture
Ozyegin University
06.2019
High School Diploma - Science and Math
Mugla Anatolian High School
06.2013
Skills
- Languages: English (Full Professional), French (Elementary), Turkish (Native)
- Agile Tools: Jira, Confluence
- Agile & Scrum: Agile Methodologies, Backlog Management, Stakeholder Engagement, Lead Agile Development
- Software Development: JavaScript, NET Framework, MS SQL, Content Management Systems
- Practices: Product backlog management, Software Development Life Cycle (SDLC), Analysis Workflows, E-Commerce, CRM, Product planning, Stakeholder relationship management, Roadmap development, Risk management
Certification
Software and Database Expertise (IAcademy)
Timeline
Product Owner / Scrum Master
Popleads
02.2023 - Current
Business Analyst
Popleads
08.2022 - 07.2023
Business Analyst
D14.AI
02.2022 - 08.2022
Software Developer
Litum Technologies
09.2021 - 02.2022
Application Engineer
Litum Technologies
09.2019 - 10.2021
High School Diploma - Science and Math
Mugla Anatolian High School
Master's Degree - Management Information Systems
Dokuz Eylul University
Bachelor's Degree - Architecture
Ozyegin University