Mert Gündoğan
Bartender
İstanbul
Summary
Adept at fostering skilled bartending teams, I spearheaded training at Ahama Living, enhancing drink preparation and sanitation practices. My mentorship significantly reduced inventory losses, while my recipe creation and food safety expertise drove service excellence. My leadership not only cultivated a loyal customer base but also streamlined operations, showcasing my ability to blend hard and soft skills for impactful outcomes.
Overview
8
8
years of professional experience
Work History
Bartender Trainer
Ahama Living
06.2024 - 09.2024
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Trained 3 new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Conducted regular performance reviews with bartenders, setting performance targets and providing constructive feedback for continuous improvement.
- Reduced inventory losses by instructing staff on proper stock management and usage tracking techniques.
Head Bartender
Suma Han
06.2022 - 02.2024
- Created a welcoming atmosphere, fostering a loyal customer base and repeat business.
- Kept alcoholic beverages well-stocked and organized to meet expected demands.
- Closed out cash register and prepared cashier report at close of business.
- Mentored and trained staff members to ensure exceptional customer service standards.
Bar Supervisor
Vakko L'atelier
10.2020 - 03.2022
- Completed bar opening and closing procedures.
- Poured and prepared mixed drinks for over 150 customers daily.
- Monitored stock levels consistently to ensure adequate supplies during peak times without excessive overstocking.
- Assisted in recruiting high-quality staff members, conducting interviews, background checks, and onboarding processes.
- Maintained a clean and organized bar environment to enhance customer experience and streamline service delivery.
Barista
Payidar Cafe
09.2018 - 03.2020
- Cleaned counters, machines, utensils, and seating areas daily.
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
Restaurant Waiter
Şişe Cafe
06.2016 - 08.2018
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Answered customers' questions, recommended items, and recorded order information.
Education
BBA - Business Administration, Turkey
İstanbul Üniversitesi
Beyazıt, 34452 Fatih/İstanbul 04.2001 -
High School Diploma -
Göztepe İhsan Kurşunoğlu Anadolu Lisesi
Göztepe, Tanzimat Sk. No:55, 34730 Kadıköy/İstanbu 04.2001 -
Skills
Food Safety Training
Hygiene and Sanitation
Menu development
Product presentation
Recipe creation
Mentoring abilities
Languages
Turkish
Native language
English
Proficient
C2
German
Elementary
A2
Russian
Beginner
A1
Reference
Burak Çapar 0537 496 7646
Şişe Cafe Staff Manager
Emir Aral 0553 463 3000
Payidar Cafe Owner
Gökhan Şeyhületibba 0539 387 5036
Vakko L'atelier Restaurant Manager
Fatih Aras 0554 346 90 30
Suma Han Bar Manager
Timeline
Bartender Trainer
Ahama Living
06.2024 - 09.2024
Head Bartender
Suma Han
06.2022 - 02.2024
Bar Supervisor
Vakko L'atelier
10.2020 - 03.2022
Barista
Payidar Cafe
09.2018 - 03.2020
Restaurant Waiter
Şişe Cafe
06.2016 - 08.2018
BBA - Business Administration, Turkey
İstanbul Üniversitesi
04.2001 -
High School Diploma -
Göztepe İhsan Kurşunoğlu Anadolu Lisesi
04.2001 -