MERİ İSTİROTİ

In my 35 years of experience in healthcare management, I have accomplished 20 hospital openings. For the last 13 years, I have been the founder and coordinator of the Liv Hospital Group, as well as a member of the executive board of Istinye University (affiliated with MLPCare Group). In the last 20 years, my efforts have focused on increasing Turkey's health tourism export and making Turkey a global brand.

• 2022 - Global Woman Award, Bakü Leadership Organisation
• 2019 - Lifetime Honorary Award / Hospital Manager Magazine
• 2019 - Lifetime Professional Honor Award / The Future Healthcare
• 2019 - Administrative Manager of the Year, BÜMED (Bosphorus University Graduates Foundation), Career Honorarium Award, Arnavutköy Rotary Club, Career Honorarium Award, Beşiktaş Rotary Club

• 'Last Word Belongs to Physicians' / 'Son Söz Doktorların' - 2010
• 'Letters to 30 Years Old Self' / '30 Yaşa Mektuplar' - 2011
• 'Compass : Integrated Approach to Healthcare Marketing' / Pusula: Sağlık Hizmetleri Pazarlamasına Bütünleşik Yaklaşım' - 2017
• 'Stories in a Physician’s Bag' / 'Doktorun Çantasındaki Hikayeler' - 2019
• 'The Plane Tree of Ballet' / 'Balenin Çınarı' - 2020
• 'The Journey of a Health Brand' / 'Bir Sağlık Markasının Yolculuğu' - 2023

• Bosphorus University / Honorary Degree
• English High School / Student President 1986
• ACHE (Amerikan College of Healthcare Executives)
• NYAS (The New York Academy of Sciences)
• British Theatre Dance Association
• Bümed (Bosphorus University Graduate Association)
• Turkish Healthcare Tourism Association / CEO 2014-2021

• 2024 2.Global Health Conferences / Strategic steps in health investments abroad/Wyndham Grand Levent İstanbul
• 2024 HTI Global Healthcare & Wellness Summit 2024 / Role of MVT Facilitators in the growth of MVT / Insurance &TPAs- the role it can play in pushing Medical Tourism to the next level / Dubai
• 2024 Central Asian Forum Be woman /Longevity Forum / Kazakistan
• 2024 Women’s summit in the insurance sector 2 – You have power in health- High heels presentation – Boğaziçi University
• 2024 OHSAD Human – Centered Care Conference – Challenges faced by hospital managers experiencing person – Centered care practices and strategies for overcoming these challenges (session chair) İstinye University
• 2024 Global Health Travel Forum 2024 Navigating to the future of Healthcare – Cyprus Limak Otel
• 2024 The future of Healthcare Boston Scientific channel partners meeting – Raffles Hotel İstanbul
• 2024 Designing digital health processes with healthverse platform - Hollanda
• 2023 Cerrahpaşa Leaders Summit Healthcare Program – Cerrahpaşa Faculty Of Medicine
• 2023 Technological development in the Digitalization Of Healthcare – Ohsad Antalya
• 2023 Healthcare Managers of the Future – Ohsad Antalya
• 2023 Multicultural Approach in Health –Liv Hospital Vadi
• 2023 Sasder Health Communication in the 100th year Of the Republic – Çalışta Luxury Resort - Antalya
• 2023 Planetree OCC Conference – Multicultural Patient Centric Service - Boston
• 2023 Good communication between insurance companies and provider Leeds to better Medical Results - Viyana
• 2021 Liv Hospital Expo Robotic Surgery Panel (moderator) – Radisson Blue Hotel
• 2021 Training on Improving the Technical capacity of Health Tourism Intermediary Institutions (moderator) – Ankara Plaza Hotel
• 2021 Future Healthcare İstanbul International Conference Luxury Medical Travel Panel (Moderator) - Fişekhane
• 2020 Transformation of Health Communication During Pandemic Process - İstü
• 2019 Expectations of the agencies accredited by the Ministry of Health from Health institutions and issues to be considered / THTC / Polat Rönesans Hotel / İstanbul
• 2019 Game is Changing / The Future Healthcare Istanbul / Taksim sofitel Hotel/Istanbul
• 2019 Game is Changing /Ankara Baro Association VIII.Health Congress / Ankara
• 2019 World in Turkey and the development in Health insurance / National Reinsurance Conferance /Istanbul
• 2019 Development of Health Insurance in the World an Turkey / Near East university / Cyprus
• 2019 Spine of the Hospital ; Guest Services - İstü
• 2018 From Where Power of Turkey comes? New Medical Hun in the Region - Orlando/USA
• 2018 Turkey and Future Trends of Health Services and Production Turkey 2.nd International Congress - Bodrum / Muğla
• 2018 Integrated Approach In Health Marketing / Güven Hospital - Ankara
• 2018 Future of Health Tourism and Sustainability / 8th International Health Tourism Congress - Kuşadası
• 2018 What is the future of World healt serice / İstinye University Topkapı
• 2018 What is the future of worlds health service / Bahçeşehir University
• 2017 The 7th China International Medical Tourism Fair / Beijing China
• 2017 Innovation in Medical Tourism In Turkey – 3rd PPP Healthcare Summut /Shungri – La Bosphorus Istanbul
• 2017 Be a Women Leader In the Health Sector / Sasder Antalya
• 2017 Health Management Summit (İstanbul Gelişim University Art Faculty)
• 2017 Health Cari 1.ICS (Interactive Career Summit) / Ankara
• 2017 Sector Effects of City Hospitals and Financial Sustainability Ohsad 2017 /Antalya
• 2017 Innovation In Medical Tourism / Hestourex 2017 / Antalya
• 2017 Journey to Personalized Cancer Treatment Methodology at Liv Hospital / İsrail – Tel Aviv
• 2016 'Carrier in Health' Congress / İstanbul technical University / Honorarium Speaker
• 2016 Emmitt 2016 'Health Tourism ' Panel / Beylikdüzü T
• YAP
• 2016 Mutual Solutions in Healthcare / Private Health Organisations Foundations Congress 2016
• 2015 Promotion and Marketing Health Tourism/ Atatürk Culture and Congress Center / Bursa Tourism Foundation
• 2015 Building a Stellar Health Care Service that Affects New Bussiness / Budapest
• 2015 'Liv's Journey' / Health Tourism Conference - Ankara
• 2015 Building a Stellar Health Care Service that Affects New Bussiness / New Zealand & Tukey Business Council / İstanbul Çırağan Hotel
• 2015 Ways to Improve Relationship Between Insurance Companies and Providers/ Allianz Worldwide yearly Reunion/ Munich
• 2015 Innovative Approach At Liv Hospital / Greek Healthcare Congress / Greece & Innovation award given at the Congress
• 2015 9th Pharma Conference / Maslak Sheraton Hotel / İstanbul
• 2015 Global Trends in Healthcare / Rotary Club Beşiktaş / İstanbul & Award for lifelong career honor by Rotary
• 2015 Open Doors in Turkey's Health Tourism / Ankara Health Tourism Association - Liv Hospital Ankara
• 2014 Health Tourism Marketing in Turkey and all over the world / Marmara University / İstanbul
• 2014 ISHAD Invitation / Club Istanbul
• 2014 Health Management Certificate Program / Bilgi University / İstanbul
• 2014 Health Sector in Turkey and Around The World / Bilgi University / İstanbul
• 2014 The Future of Medical Tourism and Next Step / İstanbul Congress Center
• 2014 'Functional Patient Friendly Design'in Hospitals / Crown Plaza / Ankara
• 2014 CEO Effectiveness of Marketing and Brand Management / University of Ankara
• 2014 Integrated Approach on Health Care Marketing and Corporate Communications / University of İstanbul
• 2014 Governance of Private Hospitals /University of Medipol / İstanbul
• 2014 Turkish Perspective in Health Tourism / Greece / Greek Health Tourism Congress
• 2013 Health Insurance Rising Issues &Suggestions with Perspective of Healthcare Facilities / SASDER / Antalya( sasder: foundation of insurance & health providers)
• 2013 Entering the 21st Century, Marketing in Healthcare Management Presentation/ İstanbul University
• 2013 The Recent Development And Accomplishments in the Turkish Healthcare System / Tel Aviv
• 2013 Global Trends in Healthcare Tourism / World Political Forum / İstanbul
• 2013 Innovation and Synergy Healthcare Management / SAYOB / Ankara
• 2013 Integrated Approach Healthcare Marketing / OHSAD / Antalya ( ohsad: private hospitals foundation)
• 2013 Healthcare Informatics; Governance in Private Hospitals / İstanbul Bilişim Congress ( information technology )
• 2012 Media And Communication in Healthcare/ 1st National Sasder Congress / Antalya
• 2012 'Leadership Conference' / Hospital Manager Journal / Istanbul
• 2012 '21. Century to the Private Sector, Healthcare Manager' / Hacettepe University / Ankara
• 2012 'Integrated Approach to Marketing of Health Services' / OHSAD / Antalya
• 2011 'Accreditation and Quality in Health Tourism' / IV. International Health Tourism Congress
• 2011 'The Changing Face of Healthcare Marketing' Lecture at Istanbul Technical University
• 2010 Workshop on 'Integrated Approach to Healthcare Marketing' designed by Hospital Magazine /İstanbul
• 2010 'The Changing Face of Healthcare Marketing' Lecture at Istanbul Technical University / İstanbul
• 2010 'Recent Trends in Healthcare Marketing / 8th International Healthcare Organization / Marmaris
• 2010 Lecture on 'International Management /' at ENKA Schools
• 2009 The Key success factors at Health Tourism / Athens / Greek Tourism Congress
• 2009 'Marketing Tools in Healthcare' at ASEGEM (Acıbadem University Continuous Education Program)
• 2009 'Marketing of Medical Tourism & Importance of its Promotion' at International Health Congress in Turkey
• 2009 'Changing Environment in Balkan Health Systems' in Bosnia
• 2008 ' The Dynamic in Turkish Healthcare Industry'Commerce, Cooperation & Consumers' / Washington / American Turkish Businessmen
• 2008 'The Turkish Healthcare Industry' Macedonia Health Ministry
• 2007 'The Changing Face of Healthcare Marketing' / Istanbul
• 2007 'Purple Cow - Be Different, Improve your business' / Istanbul
• 2007 The Rising Star 'Acıbadem Healthcare Group's story'/ Boston / Harvard International Congress
• 2007 'The Improvement in the Turkish Healthcare Sector' / Washington /American Turkish Businessmen Associaton
• 2006 'Healthcare Administration and Management' / Kazakhstan
• 2006 'Career Meeting - Presentation of Acıbadem Healthcare Group' / Koç University
• 2003 'Purple Cow - Acıbadem's Story of Differentiation' / Istanbul
• 2000 'Empathic approach in Patient Admission - Discharging Services' Hacettepe University Healthcare Administration Education Programs
• 1998 'Life Quality in Retirement Period' 'There's still a lot to live...' GBD - The Global Business Development Group 4th International Conference on Administration in Human Resources
• 1997 'Employee Motivation in Hospitals' GBD - The Global Business Development Group 3rd International Conference of Administration in Human Resources
• 1996 'Contribution of Marketing Activities in Health Services to Total Quality Studies' 2nd Symposium on Total Quality Management in Health Services Başkent University / Ankara
• 1995 'Total Quality Management at Hospitals' / 1st Symposium of Total Quality Management in Healthcare Services / Başkent University / Ankara
• 1995 'The Place of Marketing Activities in Hospital Management' / Orhim Education Center
• 1995 'Service Quality Seminars for Front Desk Staff' / International Hospital
• 1995 'Problems between the Private Health Insurances and Hospitals & Solutions'
• 1995 Meeting for Private Life Insurance Companies and Hospitals
• 1995 'Marketing Methods in Health Services'/ 1st National Symposium on Hospital Management 9 Eylül University / Izmir
• 1994 'Customer Relations & Public Relations in Hospitals / Orhim Education Center
• 
  

• 2007 Active Solutions and Rational Approaches / Çeşme
• 2005 Healthcare Management / Mayo Clinic
• 2000 Call Center Management
• 2000 Change Management in Healthcare Sector ACHE
• 2000 Expressive Therapy Technics / Tel Aviv University
• 1999 Developmental Management Skills ACHE
• 1998 Management Skills for More Active Hospital Management / Foundation of the American College of Healthcare Executives
• 1997 Finance Management for Non-Finance Managers / FED Training
• 1997 Management Skills and Quality in Management / Bosphorus University
• 1997 Recruitment & Performance Evaluation / Bosphorus University
• 1996 Effective Communication Skills / Bosphorus University
• 1990 Cognitive Group Therapies / Clinic of Emre Konuk
• 1990 Rorshah Personality Tests / Clinic of Kadir Özen
• 1989 Technics of Relaxing and Coping With Stress / Clinic of Kadir Özen
• 1988 Group Therapy Methods with Carl Roger Method / La Jolla Group – California

• Musical of Liv Hospital at AKM, 2021
• Concert with Liv Hospital Chorus at Süleyman Seba Kültür Center, 2023
• World Maccabiah Games 1993, Bronze medal representing Turkey in Swimming
• Teacher of modern dancing and ballet certificate by British State Opera and Royal Academy of Dancing

• Turkish Healthcare Tourism Association - CEO / 2014-2019
• TAİK - DEİK (Foreign Economic Relations Board) 'President of Health Committee / 2007 - 2010
• Georgetown University Masters Degree Consultant / 2009
• TUSİAD / Chamber of Health and Welfare 'President of Sub-working Group of Medical Tourism / 2007-2009