Omer Yilmaz
Operations Coordinator
Istanbul
Summary
Accomplished professional with a proven track record in enhancing customer satisfaction and streamlining operations at First Lifts. Expert in leveraging language skills in Turkish, Arabic, and English to foster communication and improve service delivery. Demonstrates exceptional organizational abilities and a commitment to driving sales and operational efficiency. Skilled in Microsoft Office, with a knack for cultivating team collaboration and achieving significant results.
Overview
8
8
years of professional experience
10
10
years of post-secondary education
Work History
Salesperson
Elca Lift
02.2024 - Current
- Developed relationships with clients for increased loyalty and repeat business.
- Collaborated with team members to reach collective sales goals, fostering supportive work environment.
- Boosted sales by consistently engaging with customers and addressing their needs effectively.
- Worked to build relationships with customers and built potential for additional sales.
Operations Coordinator
First Lifts
01.2023 - 12.2023
- Enhanced customer satisfaction by resolving issues in a timely manner and providing exceptional support.
- Improved employee performance by implementing training programs and conducting regular performance reviews.
- Coordinated logistics activities including transportation arrangements, warehousing solutions, customs clearance documentation.
- Collaborated with area managers to evaluate needs and optimize operational plans.
Education Consultant
Study Meet
04.2019 - 02.2020
- Streamlined administrative tasks by developing efficient record-keeping systems for tracking student progress and attendance.
- Spearheaded initiatives to integrate technology into the classroom, increasing student interest in course content.
- Boosted student engagement by incorporating project-based learning activities in lesson plans.
- Improved student comprehension by implementing diverse teaching strategies tailored to individual needs.
Arabic Translator
Bayrampaşa Belediyesi
10.2016 - 12.2019
- Interpreted conversations between foreign language-speaking clients and others.
Education
Bachelor's - Business Administration
Anadolu University
Eskişehir, Turkey 11.2023 - Current
High School Diploma -
Thager Jeddah Praivate School
Saudi Arabia 09.2015 - 07.2024
Skills
Turkish
Arabic
English
Frensh
Microsoft office programs
Timeline
Salesperson
Elca Lift
02.2024 - Current
Bachelor's - Business Administration
Anadolu University
11.2023 - Current
Operations Coordinator
First Lifts
01.2023 - 12.2023
Education Consultant
Study Meet
04.2019 - 02.2020
Arabic Translator
Bayrampaşa Belediyesi
10.2016 - 12.2019
High School Diploma -
Thager Jeddah Praivate School
09.2015 - 07.2024