ÖMER MUHLİS
E-commerce Professional | Digital Operations | Product & Supplier Coordination
Istanbul,34
Summary
E-commerce and digital operations professional with a background in civil engineering.
Currently leading private label and product sourcing projects between Turkey and the Gulf region, with a focus on supplier coordination, logistics, and cross-border digital strategy.
In parallel, actively exploring opportunities in the real estate sector—particularly in Dubai—to apply operational and communication skills in new markets.
Long-term goal: building business bridges between Turkey and the UAE through combined e-commerce and property ventures.
Overview
4
4
years of professional experience
5
5
years of post-secondary education
3
3
Certifications
3
3
Languages
Work History
E-Commerce Coordinator
MARASİ E TİCARET REKLAM VE DANIŞMANLIK A.S
Istanbul
10.2023 - 10.2024
- Managed and promoted product categories to increase customer engagement and support business growth.
CO-Founder
ORGANLY GIDA E-TİCARET
03.2022 - 08.2024
- Managed overall sales operations including domestic (Trendyol) and international channels.
- Supervised customer service processes and team coordination.
- Resolved customer issues and ensured satisfaction across multiple platforms.
- Oversaw product packaging, labeling, and shipping logistics.
- Successfully exited the business after selling the company to a new owner.
Customer Service & Marketing Specialist
GULF TURK MEDIA GTM.
02.2022 - 02.2023
- Handled customer service and sales communication with international clients (UHoney, Türkiye Store projects).
- Co-partnered with Green Hills LTD, providing customer consultation in the real estate sector.
- Promoted the LezzetUp application to restaurants as a B2B marketing solution.
Customer Service Team Leader
E-Ticaretik
12.2020 - 02.2022
Wessi & Modasima (Textile Partners)
- Led daily customer service operations focused on sales and support.
- Managed company websites using T-Soft and Ticimax platforms.
- Oversaw social media content planning and publishing.
- Translated product information and details between Turkish, English, and Arabic.
Education
Bachelor - Building And Constructions
Northern Technical University
IRAQ-MOSUL 04.2013 - 01.2018
Skills
- E-commerce platforms (T-Soft, Ticimax, Craft CMS)
- Microsoft Office (Excel, Word, PowerPoint)
- Adobe Photoshop & Canva (Design tools)
- Customer service (Multilingual)
- Private label coordination
- Product management & sourcing
- E-commerce platforms (T-Soft, Ticimax, Craft CMS)
Certification
IELTS – International English Language Testing System - British Council, Iraq
Additional Information
Currently expanding my focus toward the real estate sector, especially in Dubai, where I aim to apply my experience in coordination and market understanding.
At the same time, I'm building long-term plans to connect e-commerce and property opportunities between Turkey and the UAE.
References
Available upon request.
Timeline
E-Commerce Coordinator
MARASİ E TİCARET REKLAM VE DANIŞMANLIK A.S
10.2023 - 10.2024
Amazon Seller Training Certificate - Istanbul Topkapi University
10-2023
CO-Founder
ORGANLY GIDA E-TİCARET
03.2022 - 08.2024
Customer Service & Marketing Specialist
GULF TURK MEDIA GTM.
02.2022 - 02.2023
Customer Service Team Leader
E-Ticaretik
12.2020 - 02.2022
TÖMER Certificate – Turkish Language Proficiency - Gazi University, Ankara
10-2020
IELTS – International English Language Testing System - British Council, Iraq
06-2015
Bachelor - Building And Constructions
Northern Technical University
04.2013 - 01.2018