Melissa Mahfouf

Software engineering graduate fluent in Turkish, Arabic, French, and English, with hands-on experience managing international clients in healthcare sector. Proven ability to deliver exceptional service in high-pressure environments while demonstrating cultural sensitivity across Middle Eastern, European, and African markets. Combines technical precision and systematic problem-solving skills with natural empathy and passion for customer service. Eager to bring multilingual communication abilities, international experience, and dedication to safety and service excellence to Emirates Cabin Crew role .

• Independently relocated from Algeria to Turkey for university studies
• Successfully integrated into Turkish culture while maintaining Algerian identity
• Managed all aspects of independent living: accommodation, finances, legal documentation, healthcare, daily life in foreign country
• Built diverse international network of friends and colleagues from various countries
• Developed cultural intelligence through daily navigation of different cultural norms and expectations
• Learned Turkish language to fluency within university environment and daily life
• Demonstrated resilience and adaptability in overcoming challenges of living abroad
• Thrived in multicultural environment at university and workplace