Ceramic
Melike Yayla
Training And Development Specialist
İstanbul/Pendik
Summary
Training and Development Specialist excited to develop successful training plans that meet dynamic company and employee needs. Accustomed to collaborating with managers to hone in on unique requirements. Prepared to bring Instructional design development, development needs analysis and development tracking abilities developed over 2 -year career to a growth-oriented role.
Overview
4
4
years of professional experience
2
2
Certifications
1
1
Language
Work History
Training and Development Specialist
Sigortam.net
07.2021 - Current
- Monitored training reports within learning management system for respective roles to promote initial and annual training completion.
- Compiled training handbook and related course materials.
- Worked with central management to identify, plan, align, and address training needs.
- Evaluated success of training programs and recommended improvements to upper management to enhance effectiveness.
- Selected, developed and delivered classroom and online training materials to meet program needs.
- Coordinated with department leaders to identify training needs and develop targeted solutions.
- Produced training manuals, presentations and resources for enhanced learning.
- Developed and executed strategies to improve training program performance.
- Analyzed and evaluated training effectiveness and program outcomes.
- Utilized variety of instructional design methodologies to create effective learning experiences.
Insurance Consultant
Sigortam.net
11.2019 - 07.2021
- Analyzed customer needs to provide customized insurance solutions.
- Monitored customer feedback and identified areas of improvement.
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
Education
Information Technologies/Database
Pendik Ticaret High School
04.2001 -
Computer And Instructional Technologies Education
Trakya University
Edirne08.2021
Skills
Staff Development Plans
Certification
Training of trainers -BAUSEM
Interests
Yoga
Programs
Microsoft Office
Canva
Camtasia
LMS(Enocta)
Vyond/Animaker
Miro
Wordwall
Timeline
Training of trainers -BAUSEM
03-2024
Road Map of the Internal Trainer in the Digital World - OZER KOC
09-2022
Training and Development Specialist
Sigortam.net
07.2021 - Current
Insurance Consultant
Sigortam.net
11.2019 - 07.2021
Information Technologies/Database
Pendik Ticaret High School
04.2001 -
Computer And Instructional Technologies Education
Trakya University