MELİKE TEPE ÖMÜR
Business Development Manager
Bursa,BR
Summary
Dynamic and results-driven professional with 14+ years of experience in business development, customer success, and car parts project management within diverse industries. Known for innovation, adaptability, and a strong ability to exceed expectations, I bring a strategic mindset to building impactful relationships and driving growth. With a deep passion for AI, blockchain, crypto trading, and decentralized finance, I'm committed to leveraging my skills and industry knowledge to foster partnerships and expand market presence.
Overview
14
14
years of professional experience
9
9
years of post-secondary education
3
3
Certifications
3
3
Languages
Work History
Business Development Manager
Kinesis Network
01.2023 - Current
- Cultivated relationships with key venture capitalists (VCs), strategic partners, and service providers to drive the growth and reach of Kinesis Network within the blockchain ecosystem
- Building and maintaining a dynamic social media presence across key platforms, including X, Discord, LinkedIn, Reddit, and Telegram, to enhance brand visibility and community engagement
- Conducted comprehensive competitor and market analysis, collaborating with founders to develop effective growth strategies
- Supporting community management and operational tasks in a fast-paced start-up environment, ensuring seamless execution of initiatives
- Represented Kinesis Network at Blockchain Weeks and industry events, expanding the company's network by engaging with ecosystem players, potential VCs, and strategic partners to foster a robust growth environment
- Providing end-to-end support for community and operational needs in a dynamic start-up environment, ensuring seamless execution of projects and initiatives
Customer Success Manager
Time Base Six LLC
01.2021 - Current
- Managed a diverse portfolio of 2,000+ customer accounts at C0D3R( the largest node provider at Pocket Network), including retail and institutional clients, delivering tailored solutions and driving customer retention whether they are VIP or retail
- Spearheaded product feature optimizations, boosting customer satisfaction and reducing employee workload by 70%
- Conducted UI/UX testing and collaborated with developers to enhance the user experience
- Directed SEO, Google Ads, and Quora campaigns to drive product visibility and adoption
- Built and managed a thriving Discord community, fostering engagement, and customer loyalty
- Conducted market research to identify growth opportunities and stay ahead of industry trends
Development Team Lead
Renault Group
01.2021 - 01.2022
- Managed a cross-functional team in delivering five RPA projects, accelerating production timelines by 6 months
- Conducted training on RPA tools and implemented Scrum methodologies to streamline workflows
- Secured 2nd place in a profitability contest for a stock management project among 200 submissions
Project Logistics Operations Responsible
Renault Group
01.2015 - 01.2022
- Delivered 100% on-time project completions for overseas supply chains, adhering to stringent schedules
- Led a specialized packaging workshop team, ensuring flawless execution of project-specific requirements
- Provided exceptional service as the only one responsible for the car projects for AILN Bursa clients, maintaining high client satisfaction
Technical Documentation Responsible
Renault Group
01.2011 - 01.2015
- Achieved a 98% accuracy rate in technical documentation, reducing costly errors on car production lines
- Documented the highest number of car part references (6,000 annually) for two consecutive years
- Winner at the performance metrics of the team
Education
Master of Arts - French Language Teaching
Uludağ University
Bursa, 16 09.2005 - 09.2011
Some College (No Degree) - Logistics And Supply Chain Management
Anadolu University
Eskişehir, 26 09.2010 - 08.2013
Skills
Crypto Trading & Blockchain
Business Development
KOL & Community Management
Strategic Analysis
Project Management
Digital Marketing
Technical Expertise
Relationship building
Customer service
Project management
Business development and planning
CRM management
Client relationship building
Training and mentoring
Market research
Team collaboration
Networking strength
Verbal and written communication
Account management
Operations
Cross-functional collaboration
Process improvement
Problem-solving
Awards
- Most Impressive Person, 2018
- Most Impressive Person, 2021
- Star Employee of the Year, 2020
Certification
Global Financial Markets and Instruments - Rice University
Timeline
Business Development Manager
Kinesis Network
01.2023 - Current
Customer Success Manager
Time Base Six LLC
01.2021 - Current
Development Team Lead
Renault Group
01.2021 - 01.2022
Project Logistics Operations Responsible
Renault Group
01.2015 - 01.2022
Technical Documentation Responsible
Renault Group
01.2011 - 01.2015
Some College (No Degree) - Logistics And Supply Chain Management
Anadolu University
09.2010 - 08.2013
Master of Arts - French Language Teaching
Uludağ University
09.2005 - 09.2011