Melike Kılıç
Biomedical Engineer
Istanbul,34
Summary
Proactive Product Specialist with a proven track record at Sysmex, enhancing product knowledge and customer engagement through expert training and support. Excelled in echocardiography at Ankara Başkent University Hospital, significantly improving diagnostic accuracy. Skilled in product marketing and teamwork, adept at fostering cross-functional collaboration for streamlined development. Achieved notable efficiency in scheduling and technology implementation, demonstrating exceptional organizational and analytical abilities. Technology-inclined professional possesses strong troubleshooting capabilities and customer-oriented attitude. Experienced in providing network and software support to users and developing and implementing technical solutions. Adept at analyzing system performance and security to drive optimal user experience.
Overview
12
12
years of professional experience
4
4
years of post-secondary education
Work History
Product Specialist
Sysmex
11.2022 - Current
- Continually expanded knowledge of product line.
- Providing on-site training and remote support after sales.
- Application support for initial device setups and training for end users.
- Collaborated with cross-functional teams to streamline product development processes.
- Training and providing coaching to junior team members.
- Offered assistance in implementing and developing training programs.
- Supporting hands-on training at META academy.
- Making product presentations to medical doctors when needed.
- Writing rules of automatic approval systems within laboratory solutions and assisting IT department.
- Providing support to application processes of technical service trainings in academy.
- On duty once a month, for one week at time, providing support to call center.
Cardiac Sonographer
Ankara Baskent University Hospital
05.2012 - 11.2022
- Reduced appointment wait times by efficiently scheduling and managing sonography appointments for optimal workflow.
- Assisted in implementing new technology into department, improving image quality and reducing examination times.
- Verified functionality of ultrasound equipment and worked closely with Technical service department to refer equipment for repairs.
- Increased department efficiency with meticulous record-keeping, ensuring all patient data was accurately documented and easily accessible.
- Achieved greater diagnostic accuracy through close attention to detail when capturing precise measurements during echocardiograms.
- Participating in medical congresses and echocardiography courses
Education
Bachelor of Science - Biomedical Engineering
Baskent University
Ankara, Turkey 09.2019 - 06.2022
Vocational School of Higher Education - Biomedical Device Technology
Başkent University
Ankara, Turkey 09.2008 - 06.2010
Skills
Product Demonstrations
Rowing, have a trip
I love seeing different cultures and traveling. Since I love the sea so much, I want to combine it with sports, so rowing is an essential activity for me.
Timeline
Product Specialist
Sysmex
11.2022 - Current
Bachelor of Science - Biomedical Engineering
Baskent University
09.2019 - 06.2022
Cardiac Sonographer
Ankara Baskent University Hospital
05.2012 - 11.2022
Vocational School of Higher Education - Biomedical Device Technology
Başkent University
09.2008 - 06.2010
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