Melike Ayhan
Mugla,48
Overview
8
8
years of professional experience
Work History
self employed
Farming
02.2019 - Current
Front Desk Agent
Izz getaway
04.2022 - 02.2024
- Assisted with check-in and check-out procedures for guests.
- Answered phones, responded to inquiries, and took messages.
- Assisted in maintaining a clean and organized front desk area for optimal service.
- Coordinated with housekeeping to ensure timely room availability for guests.
- Processed payments and maintained accurate cash drawer for daily transactions.
- Responded to guest inquiries and resolved issues with courtesy and efficiency.
- Provided information on local attractions and amenities to enhance guest experience.
- Managed reservations and room assignments using hotel management software.
- Greeted and checked in guests promptly and professionally at the front desk.
Import and Export Coordinator
Ahmet Özbelge custum consultation
05.2018 - 09.2018
- Coordinated international shipments and ensured compliance with customs regulations.
- Managed import and export documentation for timely processing and delivery.
- Communicated with vendors to track shipments and resolve discrepancies.
- Developed transportation schedules to optimize delivery timelines.
- Collaborated with cross-functional teams to streamline logistics operations.
- Analyzed freight costs and recommended efficient shipping methods.
- Maintained accurate records of shipments for regulatory audits and reporting.
- Trained new staff on import/export procedures and compliance standards.
- Processed documents including bills of lading, invoices, and other import and export related paperwork.
- Prepared reports summarizing import and export activity for management review.
- Collaborated with internal departments such as purchasing, accounting, logistics. in order to facilitate successful import and export operations.
Education
Associate of Applied Science -
Ege Üniversitesi
Bachelor of Science - Political Science And Government
Matej Bel University
Skills
- Front desk operations
- Guest service
- Reservation management
- Cash handling
Languages
Turkish
First Language
English
Proficient (C2)
C2
Skills
- Microsoft word
- Excel
- Elektra
- SAP
Timeline
Front Desk Agent
Izz getaway
04.2022 - 02.2024
self employed
Farming
02.2019 - Current
Import and Export Coordinator
Ahmet Özbelge custum consultation
05.2018 - 09.2018
Bachelor of Science - Political Science And Government
Matej Bel University
Associate of Applied Science -
Ege Üniversitesi