Melek Çınar
Industrial Engineering In B.Sc., E-Management In MBA
Istanbul
Summary
Accomplished Sales Senior Manager with a proven track record at Huhtamaki Flexibles, adept in strategic planning and cross-functional collaboration. Excelled in building long-term client relationships and enhancing team productivity, leading to significant increases in customer satisfaction and sales revenue. Skilled in market analysis and problem-solving, consistently surpassing sales targets through effective leadership and teamwork.
Overview
10
10
years of professional experience
2
2
Languages
Work History
Sales Senior Manager
Huhtamaki Flexibles
Istanbul, Istanbul
03.2024 - Current
- Established strong relationships with clients and stakeholders, ensuring long-term partnerships and repeat business.
- Held monthly meetings to create business plans and workshops to drive successful business.
- Provided strong leadership to enhance team productivity and morale.
- Collaborated closely with peers from other departments to drive organizational success jointly as one cohesive unit.
- Increased customer satisfaction with timely project deliveries and seamless communication.
- Developed the pet food product category and managed revenue growth from zero to 30 million EUR.
Sales Manager
Huhtamaki
Istanbul, Istanbul
04.2022 - 03.2024
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Analyzed market trends to identify new business opportunities, leading to expansion into profitable territories.
- Organized regular sales meetings to review progress, share best practices, and set achievable targets for continued success.
- Implemented comprehensive customer relationship management strategy, improving client satisfaction and loyalty.
Sales Unit Executive
Elif Plastik Ambalaj San. Ve Tic. A.Ş.
Istanbul, Istanbul
02.2020 - 04.2022
- Increased sales revenue by developing and implementing strategic sales plans.
- Built strong client relationships through consistent communication and effective problem solving.
- Exceeded sales targets by consistently meeting and surpassing monthly quotas.
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
- Increased brand awareness by developing and implementing strategic marketing campaigns.
- Analyzed market trends to identify new opportunities, adjusting marketing plans accordingly for maximum effectiveness.
- Organized successful trade show exhibits, showcasing products or services effectively to potential customers or partners.
Sales Representative
Elif Plastik Ambalaj San. Ve Tic. A.Ş.
Istanbul, Istanbul
11.2016 - 02.2020
- Expanded customer base through cold calling, networking, and relationship building.
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Increased sales revenue by identifying and targeting high-potential accounts.
- Conducted product demonstrations to educate customers on features, benefits, and competitive advantages.
- Increased repeat business by fostering trust-based relationships with key accounts through regular communication.
- Identified and tapped into new markets, significantly expanding customer base.
- Exceeded sales targets through effective planning and goal setting.
Export Customer Services Assistant Specialist
Bicakcilar Tıbbi Cihazlar Sanayi Ve Ticaret A.S.
08.2016 - 10.2016
- Enhanced customer satisfaction by efficiently addressing and resolving various inquiries and concerns.
- Consistently met performance metrics while adhering to quality standards set by the company.
- Utilized CRM software to document customer interactions, ensuring accurate records for future reference.
- Streamlined service processes for better response times and improved overall customer experiences.
- Assisted customers in finding the best solutions to their needs, resulting in increased loyalty and repeat business.
International Sales and Marketing Representative
Gaysan Gazlı Amortisör
07.2015 - 08.2016
- Self-motivated, with a strong sense of personal responsibility.
- Excellent communication skills, both verbal and written.
- Proven ability to learn quickly and adapt to new situations.
- Skilled at working independently and collaboratively in a team environment.
- Passionate about learning and committed to continual improvement.
Education
MBA - Electronic Management
Southampton Solent University
Southampton, United Kingdom 04.2001 -
Bachelor of Science - Industrial Engineering
Technical University of Sofia
Sophia, Bulgaria 04.2001 -
Skills
Strategic planning
Cross-functional collaboration
Data analytics
Market analysis
Reporting management
Cross-functional team coordination
Corporate communications
Team leadership
Teamwork and collaboration
Problem-solving abilities
Multitasking
Timeline
Sales Senior Manager
Huhtamaki Flexibles
03.2024 - Current
Sales Manager
Huhtamaki
04.2022 - 03.2024
Sales Unit Executive
Elif Plastik Ambalaj San. Ve Tic. A.Ş.
02.2020 - 04.2022
Sales Representative
Elif Plastik Ambalaj San. Ve Tic. A.Ş.
11.2016 - 02.2020
Export Customer Services Assistant Specialist
Bicakcilar Tıbbi Cihazlar Sanayi Ve Ticaret A.S.
08.2016 - 10.2016
International Sales and Marketing Representative
Gaysan Gazlı Amortisör
07.2015 - 08.2016
MBA - Electronic Management
Southampton Solent University
04.2001 -
Bachelor of Science - Industrial Engineering
Technical University of Sofia
04.2001 -