Mehtap Demir
Istanbul
Summary
Experienced Import & Customer Service Coordinator with a demonstrated history of working in the chemical industry. Skilled in import procurement, customer service, logistics, and ERP systems. Proficient in SAP, Microsoft Office, and Navision. Adept at managing complex supply chain operations and ensuring efficient, timely deliveries.
Overview
13
13
years of professional experience
5
5
years of post-secondary education
2
2
Languages
Work History
Import Coordinator
Eigenmann Veronelli Kimyasal Tic. Ve San. A.Ş.
10.2020 - Current
- Control stocks and organize purchasing in collaboration with the sales team
- Place orders with suppliers and manage shipping documents
- Collect the best offer from forwarders to reduce the product cost.
- Coordinate customs procedures and calculate landed costs
- Researched and prepared product cost and trade compliance reviews for clients
Customer Service & Import Specialist
Eigenmann Veronelli Kimyasal Tic. Ve San. A.Ş.
07.2017 - 10.2020
- Enter customer orders into ERP system and organize deliveries
- Conduct stock and incoming request controls, and place purchase orders
- Manage transportation according to incoterms and follow up on customs processes
- Coordinate warehouse activities post customs clearance and calculate order costs.
Import Procurement Responsible
Brenntag Kimya Ltd. Şti.
08.2013 - 07.2017
- Prepare purchase orders in SAP and liaise with suppliers
- Organize shipments and manage delivery dates and documents
- Send import documents to customs and arrange payment schedules
- Oversee the entire process from purchasing to stock entry.
Sales Support
Erbel Mümessillik İthalat ve İhracat A.Ş.
06.2011 - 04.2013
- Prepare proforma invoices and arrange order processes
- Manage delivery and customs processes, and liaise between Turkish customers and Swedish head office
- Control stocks and fulfill customer requirements.
Education
International Relations -
Ege University
Izmir, Turkey 09.2004 - 05.2009
Skills
ERP Systems: SAP, Navision
Office Software: Microsoft Office Suite
Import & Procurement
Logistics & Supply Chain Management
Customer Service & Relationship Management
Timeline
Import Coordinator
Eigenmann Veronelli Kimyasal Tic. Ve San. A.Ş.
10.2020 - Current
Customer Service & Import Specialist
Eigenmann Veronelli Kimyasal Tic. Ve San. A.Ş.
07.2017 - 10.2020
Import Procurement Responsible
Brenntag Kimya Ltd. Şti.
08.2013 - 07.2017
Sales Support
Erbel Mümessillik İthalat ve İhracat A.Ş.
06.2011 - 04.2013
International Relations -
Ege University
09.2004 - 05.2009
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