Mehmet Mert Korkmaz
Adana
Summary
Dynamic professional with a proven track record in customer service and sales management at Yakamoz Coffee. Expert in problem-solving and service quality, successfully enhancing client satisfaction and loyalty. Skilled in food safety and efficient order taking, consistently delivering exceptional dining experiences while maintaining a professional demeanor under pressure.
Overview
2025
2025
years of professional experience
2
2
Languages
Work History
Restaurant Waiter
Martin Eden Coffee
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Answered customers' questions, recommended items, and recorded order information.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas for optimal guest experience.
- Maintained professional demeanor under pressure while managing challenging situations involving dissatisfied customers.
Sales Manager
Yakamoz Coffee
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Built long-lasting client relationships through excellent customer service and consistent followups.
Chef Assistant
Martin Eden Coffee
01.2024 - 01.2025
- Prepared and cooked quality meals in high-volume, fast-paced service environments.
- Maintained cleanliness and order of kitchen prep areas and appliances as well as convenient organization of ingredients.
- Followed recipes and instructions to achieve quality and presentation standards.
- Supported senior chefs with creative meal planning and recipe development.
- Managed time efficiently by prioritizing tasks and multitasking effectively during peak service hours.
Education
Bachelor of Arts - English Language And Literature
Atatürk University
Erzurum 04.2001 -
Skills
Service quality
Order taking
Table setting
Customer service
Problem-solving
Food safety awareness
Food service delivery
Customer loyalty programs
Timeline
Chef Assistant
Martin Eden Coffee
01.2024 - 01.2025
Bachelor of Arts - English Language And Literature
Atatürk University
04.2001 -
Restaurant Waiter
Martin Eden Coffee
Sales Manager
Yakamoz Coffee