Summary
Overview
Work History
Education
Skills
Hobbies
Timeline
Generic

Mehmet Kemal Yalçınkaya

Client Relationship Manager
Istanbul,34

Summary

- The managers I have worked with while defining me; He stated that I learn every task given with all the details and make the necessary sacrifices to get the best result. When you examine my CV, you see that I have worked in the same companies for many years and I am still working, but the only thing that is not the same is that I have proved to my managers that I will successfully manage different responsibilities that I have been constantly promoted.

Overview

17
17
years of professional experience

Work History

Client Relationship Manager

Lenovo Turkey
01.2023 - Current

-Managing the sales of Lenovo's entire product family to customers with 500-1000 clients with the One Lenovo strategy. PC, meeting room system, server, storage product family.

-With my new position, my position as Workstation Business Development Manager continues in the same way.

Workstation Business Development Manager

Lenovo Turkey
07.2021 - 01.2023

-Determining the marketing strategy for the products to be sold in quantities, determining competitive prices with the overseas team.

-Meeting the demands of distributors, dealers and end users on technical issues.

-Managing the competition and maintaining the price perception of the brand.

-Positioning the right product in high level tenders, specification support

-Determination of products and configurations to be sold.

-Providing regular Workstation training to Lenovo, Distributor and Dealer salesmen, revealing product differences.


-Manage specialised workstation resellers

-Distributor stock control.

-Dealer stock control.

Mid Market - Key Account Manager

Lenovo Turkiye
10.2019 - 07.2021

-Sales management of companies with 500-1000 clients.

-Regular customer visits, presentation and promotion of the products in the Lenovo portfolio.

-Obtaining detailed information about the competition upon request, managing the pricing process according to the competition.

-Strengthening communication with customers working with rival brands, managing demo processes, ensuring that a return is made when a request is made.

Inside Sales Channel Representative

Lenovo Turkiye
06.2016 - 07.2018
  • Communicated with clients and customers to gather, provide and share updated information on products and services.
  • Handled customer complaints quickly and professionally to restore customer confidence and prevent loss of business.
  • Increased customer satisfaction by addressing and resolving complaints in a timely manner.
  • Exceeded performance targets through diligent work ethic and focus on results-driven tasks.

Lenovo Product Manager

Armada Bilgisayar Sistemleri San. Tic. A.S.
01.2012 - 05.2015

-Responsible of whole product strategy, business planning, sales and partner management of Lenovo products.

-Set pricing to meet revenue and profitability goals.

-Execute all reports, benchmarks, market and competitive analysis.

-Specify market requirements for current and future products by conducting market research supported by on-going visits to customers and non-customers.

-Manage relationship with vendors.

-Organize sales campaigns to increase sales.

-Develop channel strategy to increase penetration rate.

-Acting as the key interface between the Armada An Ingram Micro Company and business partners in the sector.

-Follow up new project opportunities, perform sales and marketing activities to convert these opportunities to sales

-NPV analysis of sales projects and proposals

-Monitoring customers’ financial situations

-Maintaining strong and cordial relationships with all level people including C-level managers.

-Giving sales and product education to business partners.

-Carry short and long term financial quota and manage sales pipeline

-Preparing forecasts and pipelines in a quarterly basis,

-Liaising with other departments in the company according to client requirements

-Attending sales conferences and industry marketing events,

Product Specialist of Purchasing Department

Armada Bilgisayar Sistemleri San. Tic. A.S.
01.2010 - 01.2012

-Managing supply of OEM products which Armada does not have Vendor contracts from Turkey Market.

-Set pricing to meet revenue and profitability goals.

-Organize sales campaigns to increase sales.

Marketing Communications Specialist

Armada Bilgisayar Sistemleri San. Tic. A.S.
01.2008 - 12.2010

-Planning, managing and budgeting e-mail marketing strategies.

-Planning media buying and managing media relations.

Short Term Internship

Armada Bilgisayar Sistemleri San. Tic. A.S.
08.2007 - 12.2007

Support SAP specialist and software specialist team.

Education

BBA - Bachelors in Business Education

Anadolu Universitesi
Eskişehir
04.2001 -

GED -

Istanbul Aydin University
Istanbul
04.2001 -

Skills

Client satisfaction-driven

Interpersonal and client communications

Relationship building and management

Business growth strategies

Effective negotiation

Relationship cultivation and retention

Customer Engagement

Business Development

Business Analysis

Up-selling and cross-selling techniques

Contract Negotiation

Client Retention Strategies

Conflict resolution skills

Problem-solving aptitude

Workforce Management

Opportunities Identification

Client Needs Assessment

Consultative support

Presentation Development

Sales

Business development planning

Operational strategies

Hobbies

Boxing, Camping, Shooting range, Exploring new places.

Timeline

Client Relationship Manager

Lenovo Turkey
01.2023 - Current

Workstation Business Development Manager

Lenovo Turkey
07.2021 - 01.2023

Mid Market - Key Account Manager

Lenovo Turkiye
10.2019 - 07.2021

Inside Sales Channel Representative

Lenovo Turkiye
06.2016 - 07.2018

Lenovo Product Manager

Armada Bilgisayar Sistemleri San. Tic. A.S.
01.2012 - 05.2015

Product Specialist of Purchasing Department

Armada Bilgisayar Sistemleri San. Tic. A.S.
01.2010 - 01.2012

Marketing Communications Specialist

Armada Bilgisayar Sistemleri San. Tic. A.S.
01.2008 - 12.2010

Short Term Internship

Armada Bilgisayar Sistemleri San. Tic. A.S.
08.2007 - 12.2007

BBA - Bachelors in Business Education

Anadolu Universitesi
04.2001 -

GED -

Istanbul Aydin University
04.2001 -
Mehmet Kemal YalçınkayaClient Relationship Manager