SWIMING
MEHMET KAMİL Gümüş
CABİN CREW
Istanbul
Summary
Dynamic and dedicated professional with experience at PEGASUS AIRLINES, skilled in safety awareness and customer assistance. Proven ability to enhance passenger experiences and manage challenging situations with calm professionalism. Committed to fostering teamwork and maintaining high standards of service in fast-paced environments.
Overview
7
7
years of professional experience
1
1
Certification
3
3
Languages
Work History
Cabin Crew Member
PEGASUS AİRLİNES
04.2023 - Current
- Improved teamwork among crew members by actively participating in debriefings and sharing constructive feedback after each flight.
- Followed company regulations and rules to promote safe environment for travelers and employees.
- Optimized passenger experience by proactively identifying potential issues and offering solutions to enhance comfort and satisfaction.
- Led safety demonstrations before each flight, educating passengers on proper use of equipment and emergency exits.
Concierge
UNİVERSAL HUMAN PROVİDER A.Ş.
11.2022 - 02.2023
- Addressed customer inquiries with timely and professional responses via phone, email and in-person interactions.
- Maintained front desk's concierge book to provide visitors with access to relevant local information.
Courier
Mcdonalds, PDI FOODS
10.2020 - 09.2022
- Established lasting relationships with customers by delivering packages on time, interacting professionally, and responding promptly to questions.
Pharmacy Technician
AVRASYA HOSPİTAL
06.2020 - 09.2020
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
Cashier
MİGROS TAŞ.
09.2018 - 04.2020
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Welcomed customers and helped determine their needs.
Education
Bachelor of Science - CİVİL AVİATİON CABİN CERVİCES
İSTANBUL UNİVERTY- CERRAHPAŞA
İSTANBUL 04.2001 -
Bachelor of Science - PHARMACY TECNİCİAN
SAĞLIK BİLİMLERİ UNİVERSTY
İSTANBUL 04.2001 -
Skills
Safety awareness
Passenger assistance
Customer assistance
Cultural sensitivity
Grooming and personal hygiene
Emergency procedures
Security measures
Certification
AİRBUS A320-321 BOEİNG 737
Interests
Timeline
AİRBUS A320-321 BOEİNG 737
03-2025
Cabin Crew Member
PEGASUS AİRLİNES
04.2023 - Current
Concierge
UNİVERSAL HUMAN PROVİDER A.Ş.
11.2022 - 02.2023
Courier
Mcdonalds, PDI FOODS
10.2020 - 09.2022
Pharmacy Technician
AVRASYA HOSPİTAL
06.2020 - 09.2020
Cashier
MİGROS TAŞ.
09.2018 - 04.2020
Bachelor of Science - CİVİL AVİATİON CABİN CERVİCES
İSTANBUL UNİVERTY- CERRAHPAŞA
04.2001 -
Bachelor of Science - PHARMACY TECNİCİAN
SAĞLIK BİLİMLERİ UNİVERSTY
04.2001 -