Hi, I’m
Mehmet Fatih Karaca
Service and Application Engineer
Ankara
Work Preference
Summary
Results-driven engineering professional with nearly a more than decade of experience in maintenance, repair, and calibration within high-tech environments. Proven expertise as a Customer Service Specialist at B. Braun Medical and as a Service and Application Engineer at ANT Teknik, specializing in advanced laboratory devices such as spectrophotometers and mass spectrometry instruments. Skilled in troubleshooting and technical problem-solving, consistently delivering exceptional customer service while collaborating with sales teams to enhance client satisfaction. Committed to continuous learning and skill enhancement, with a strong desire to leverage technical knowledge alongside business acumen to drive organizational success and deliver meaningful solutions throughout the sales cycle.
Overview
10
years of professional experience
3
Certifications
2
Languages
Work History
ANT Teknik
Service and Application Engineer
04.2021 - Current
Job overview
- Working on special lab. devices on various disciplines like life science, chemistry, energy facilities, medicine, military industry.
- Maintance
- Troubleshooting
- Repair
- Installation
- Validation
- Malfunction on Optical Systems, X-Ray Systems and Mass Spectroscopy Systems
B Braun Medikal Dış. Tic. A.Ş.
Customer Services Specialist
05.2018 - 04.2021
Job overview
- Responsible for planning and training, reporting, finding technical service solutions, trouble-shooting, calibration.
TSK Sıhhi İkmal ve Bakım Merkez Komutanlığı
Service Engineer
07.2016 - 07.2017
Job overview
- Responsible for maintance-repair and calibration, reporting and planning field activities
Education
Aksaray UniversityAksaray
Occupational Health and Safety Master's Degree
02.2019
University Overview
Erciyes UniversityKayseri
Biomedical Engineering Bachelor's Degree
06.2015
University Overview
Nevşehir Anatolian Teacher High SchoolNevşehir
High School Degree
06.2009
University Overview
Skills
Proficient in Microsoft Word
Microsoft Excel proficiency
Experienced in creating PowerPoint presentations
Problem analysis
Data interpretation
System troubleshooting expertise
Customer service expertise
Certification
Certified [Service Engineer], [Shimadzu Co] - [October 2022-July 2022]
Interests
Chess, Cinema, Listening Music, History, Hiking, Playing Football, Playing Ping Pong, History Trip, Travel
Education and Qualifications
Education and Qualifications
- Service Training Shimadzu Middle East and Africa, Istanbul May 2022 - May 2022 FTIR Advance Service Training
- Service Training Shimadzu Middle East and Africa, Istanbul Jul 2022 - Jul 2022 TA - DSC-60 Advance Service Training
- Service Training Shimadzu Middle East and Africa, Istanbul Jul 2022 - Jul 2022 TOC Advance Service Training
- Service Training Shimadzu Middle East and Africa, Istanbul Aug 2022 - Aug 2022 UV 1900 Spectrofotometer Service Training
- Service Training Shimadzu Middle East and Africa, Istanbul Aug 2022 - Aug 2022 AAS Service Training
- Installation and Operation Training Shimadzu Middle East and Africa, Istanbul Oct 2022 - Oct 2022 Installation and Applications Training
- Steril Expert 1&2 Aesculap Academy GMBH, Tuttlingen Jun 2018 - Jun 2018 Expert Steril Processes Training Cost Calculation Know-How Processes Material Knowlodge System Description Installing Steril Processes Cycle
Courses
Courses
- English Course Uzman Language Training Online Courses Jan 2020 - 2021
- Microsoft Excell Udemy Online Courses Jan 2020 - 2021
- Mini MBA TOBB ETU Jan 2020 - 2021
- Project Management TOBB ETU Jan 2020 - 2021
- English Course Deulcom International Sep 2014 - Apr 2015
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Certified [Service Engineer], [Shimadzu Co] - [October 2022-July 2022]
10-2022
Certified [IQOQ Engineer], [Shimadzu Co] - [May 21-June 21]
05-2021
Service and Application Engineer
ANT Teknik
04.2021 - Current
Certified [Steril Expert 1&2], [Aesculap Academy, B Braun] - [Jun 2018]
06-2018
Customer Services Specialist
B Braun Medikal Dış. Tic. A.Ş.
05.2018 - 04.2021
Service Engineer
TSK Sıhhi İkmal ve Bakım Merkez Komutanlığı
07.2016 - 07.2017
Nevşehir Anatolian Teacher High School
High School Degree
Aksaray University
Occupational Health and Safety Master's Degree
Erciyes University
Biomedical Engineering Bachelor's Degree