mehmet emin çam
süpervizör
Izmir,35
Summary
Customer-oriented Wait Staff Member with experience in service industry. Excellent interpersonal communication skills with focus on guest satisfaction when interacting with patrons. Licensed for preparation and sale of alcoholic beverages, bar procedures and liquor laws. Experienced Server offering solid history of accurate order taking, efficient supply restocking and diligent table management. Effective at promoting team success by independently handling side work and cleaning up spills. Extensive knowledge and superior work ethic.
Overview
10
10
years of professional experience
4
4
years of post-secondary education
Work History
Headwaiter
Kapari Bahçe Restorant
06.2018 - Current
- Greeted new customers, discussed specials, and took drink orders.
- Enhanced customer dining experience by providing exceptional service and anticipating guest needs.
- Increased overall restaurant efficiency by effectively managing and delegating tasks to the wait staff.
- Trained staff members on use of POS system.
- Managed food resources, memorized orders, and coordinated customer service.
- Organized special events and private parties at the restaurant, coordinating menus, staffing, decorations, and entertainment as needed.
- Supervised server staff and simultaneously served personal section of tables.
- Used communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
- Handled customer complaints professionally, resolving issues through diplomatic acknowledgment and commitment to service.
Barmen
Sway Otel
Erzurum, Erzurum
01.2018 - 04.2018
- Supported management in the planning and execution of promotional events to attract new customers.
- Continuously improved personal bartending skills through experimentation with new recipes, techniques, and flavor combinations.
- Maintained proper inventory levels by conducting regular stock checks and placing timely orders.
- Assisted in training new staff members on bar operations, procedures, and customer service standards.
Barmen
Dedeman Otel
Erzurum, Erzurum
01.2017 - 04.2017
- Reduced losses by monitoring and managing bar inventory with software.
- Built relationships with vendors to manage orders and negotiate costs.
Komi
Tuval Restorant
Izmir, Izmir
06.2014 - 09.2015
- Proven ability to learn quickly and adapt to new situations.
- Skilled at working independently and collaboratively in a team environment.
Education
High School Diploma -
Atatürk Anadolu Lisesi
Erzurum 09.2013 - 06.2017
Skills
Food Safety Compliance
Menu Planning
Table Setting
Event planning proficiency
Lead prospecting
Vendor negotiation
Team Leadership
Multitasking ability
Team Collaboration
Team Supervision
Daily specials memorization
Guest service
futbol, bilgisayar oyunları, kampçılık
I am a fanatic Galatasaray fan. We always play football with my friends since my childhood. I also like to spend my free time at home with computer games. During holidays, my friends and I camp in places we have never been before.
Timeline
Headwaiter
Kapari Bahçe Restorant
06.2018 - Current
Barmen
Sway Otel
01.2018 - 04.2018
Barmen
Dedeman Otel
01.2017 - 04.2017
Komi
Tuval Restorant
06.2014 - 09.2015
High School Diploma -
Atatürk Anadolu Lisesi
09.2013 - 06.2017