Ms Office
Mehmet Can Çalhan
Waiter
Izmir
Summary
A results-driven professional with a strong linguistic foundation and a proven track record in customer engagement. My degree in German Studies has honed my analytical thinking, cultural awareness, and adaptability, while my hands-on experience in three distinct hospitality environments has sharpened my crisis management, problem-solving, and customer satisfaction skills. I thrive in high-pressure situations, maintaining composure and professionalism while delivering tailored solutions that exceed customer expectations.
Now, I am eager to channel these dynamic capabilities into a remote call center role, where I can leverage my exceptional communication skills, service-oriented mindset, and unwavering work ethic to enhance customer interactions and drive operational excellence. I don’t just handle customer concerns—I anticipate needs, elevate experiences, and optimize processes.
Overview
5
5
years of professional experience
3
3
Languages
Work History
Server
Om Social Alsancak
Izmir, Izmir
08.2024 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Excellent communication skills, both verbal and written.
- Proven ability to learn quickly and adapt to new situations.
- Skilled at working independently and collaboratively in a team environment.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
Restaurant Waiter
Suolo
Izmir, Izmir
06.2023 - 10.2023
- Answered customers' questions, recommended items, and recorded order information.
- Maintained clean and organized dining areas for optimal guest experience.
- Maintained professional demeanor under pressure while managing challenging situations involving dissatisfied customers.
- Balanced excellent customer service with efficient task completion by multitasking effectively throughout each shift.
Bar Waiter
Afytos Hotels
Balıkesir, Balıkesir
06.2020 - 10.2020
- Maintained clean and organized bar area.
- Maintained a clean and organized work environment to ensure efficient service and compliance with health regulations.
- Assisted with bartending duties during high-volume shifts.
- Supported fellow team members during peak hours to maintain seamless operations and minimize wait times for guests.
Education
Bachelor's Degree - German Language And Literature
Aydın Adnan Menderes University
Aydin, Turkey 04.2001 -
Skills
Task prioritization
Sales expertise
Relationship management
Time management abilities
Excellent communication
Reliability
Software
Timeline
Server
Om Social Alsancak
08.2024 - Current
Restaurant Waiter
Suolo
06.2023 - 10.2023
Bar Waiter
Afytos Hotels
06.2020 - 10.2020
Bachelor's Degree - German Language And Literature
Aydın Adnan Menderes University
04.2001 -