Mehmet Ali KOCABAŞ

As an Account Manager, I have managed order processes exceeding 1 million euros per month in the Scandinavian market (Sweden, Norway, Finland, and Denmark) and handled a customer portfolio worth 500,000 pounds per month in the UK market. My responsibilities included end-to-end order management, ensuring smooth logistics coordination, and overseeing customized customer service and order tracking. I have built and maintained strong relationships with key clients, identified growth opportunities, and implemented strategic solutions to optimize customer satisfaction and retention. Additionally, I have collaborated closely with cross-functional teams, including sales, supply chain, and finance, to enhance operational efficiency and meet business objectives.

Proactive and detail-orientated individual with excellent time management and communication skills. Friendly, motivated and hardworking team player. Comfortable in fast-paced environments and willing to take on challenging work.

Hardworking and motivated student with good study skills and excellent communication abilities seeks opportunities in account management. Works hard to prepare and deliver accurate, thorough work. Collaborates well on group projects for presentations and tasks.

Certificate of Appreciation / Muharip Hava Kuvvetleri Komutanlığı

INTERNATIONAL SALES

− B2B Sales & Marketing (Digital & Traditional) with sales to 16 different countries

− Attending conferences or going abroad to visit companies as company

representative

− Ensure all actions are taken to achieve outstanding customer feedback and

satisfaction ratings

− Conducting market research, finding target markets and sharing the findings with

the board through quarterly reports

− Strategy Planning