Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

Mehmet Oksuzer

Key Account Manager
London

Summary

Results-driven Key Account Manager with knack for fostering client relationships and driving revenue growth. Delivered strategic solutions that streamlined processes and enhanced client satisfaction, leading to increased retention rates. Known for transforming underperforming accounts into top revenue generators through targeted strategies and thorough market analysis.

Tenacious Key Account Manager skilled in driving and generating business to achieve growth targets. Manages sales pipelines to deliver commercial performance. Communicates and negotiates confidently to build productive, profitable client relationships.

Overview

9
9
years of professional experience
6
6
years of post-secondary education
4
4
Certifications

Work History

Key Account Manager

DS Smith
Istanbul
11.2013 - 09.2020
  • 10 years experience in offset packaging manufacturing business as Key Account Manager exporting offset litho laminated packaging offset litho cardboard packaging, flexo packaging and masterflex packaging especially to Ireland and other countries in Europe. Main customers vary from food & beverages packaging, pharmaceutical packaging, electronical products packaging...etc.
  • Experience to understand paper, testliner, kraftliner, board and

all style of packaging materials including strong ability to read

FEFCO codes. Ability to evaluate key-line & artworks. Dealing with key customer

especially in food and beverage business located in Ireland.

Packaging wholesalers and large supermarket chains are the main

customers.

  • Management of key accounts with success in building relationships

with clients, developing small to large accounts and negotiating

sales contracts.

  • Built and developed constructive relationships with clients to increase account spending and loyalty.
  • Managed complex sales cycles for maximised business growth.
  • Analysed sales data, optimised performance metrics.
  • Reported on account progress, targets and forecasts and sought solutions to performance issues.
  • Participated in trade shows and corporate events to strengthen brand presence.
  • Highlighted growth opportunities within current client accounts and campaigns to increase revenue.
  • Formulated strategic plans to increase product visibility and market share.
  • Identified new business opportunities and increased lead generation to grow profits.
  • Secured long-term customer loyalty with excellent service and understanding of client needs.
  • Provided first-class client services, from onboarding to daily account management.
  • Managed stock within set minimum and maximum levels to serve customers without over-extending finances.
  • Planned logistical operations for safe transportation, storage and sale of goods.
  • Managed multiple accounts with high-quality client care through tactical planning and campaign delivery.
  • Negotiated buying conditions and sales contracts to secure lucrative deals.

Export Sales Specialist

Gul Offset Packaging
Istanbul
05.2011 - 06.2013
  • Identified potential leads through market research, leading to new business opportunities.
  • Maintained accurate records of all sales activities, ensuring transparency and accountability.
  • Maximised product range potential through tailored client account packages.
  • Monitored industry trends, keeping the company competitive in the marketplace.
  • Collected customer feedback to inform product improvements.
  • Increased customer satisfaction by effectively addressing and resolving issues.
  • Placed customer orders, providing guidance on product delivery timeframes.
  • Increased current product and service sales through knowledgeable customer advice.
  • Nurtified long-term customer alliances with regular follow-ups and updates.
  • Maintained store standards to uphold clean, professional appearances.
  • Improved new business using targeted door-to-door selling.
  • Enhanced new business acquisition through strategic networking and lead generation.

Education

Master of Science - Operations Management

University of Central Lancashire
Preston, United Kingdom
09.2008 - 06.2010

Bachelor of Science - Industrial Engineering

Eastern Mediterranean University
Cyprus
09.2003 - 02.2008

Skills

Route to market analysis

Languages

English
Fluent
Turkish
Native
Greek
Beginner

Certification

2005, KTEMB – Industrial Engineering Certificate / Industrial Engineering Chamber of Cyprus

Timeline

Key Account Manager

DS Smith
11.2013 - 09.2020

Export Sales Specialist

Gul Offset Packaging
05.2011 - 06.2013

Master of Science - Operations Management

University of Central Lancashire
09.2008 - 06.2010

Bachelor of Science - Industrial Engineering

Eastern Mediterranean University
09.2003 - 02.2008
Mehmet OksuzerKey Account Manager