Traveling and exploring different cultures
Mehmet Karaer
ELT Student | Bellboy In Tourism Sector | Building Skills In Communication & Cultural Exchange.
İstambul - Ankara ,Istanbul
Summary
Dynamic and dedicated professional with extensive experience in customer service, notably at Farukgüllüoğlu. Proven ability to enhance guest engagement and ensure service quality through effective problem-solving and attention to detail. Skilled in order taking and team collaboration, consistently fostering positive relationships with patrons to elevate their dining experience. Experienced with assisting guests with luggage and providing information. Utilizes strong customer service skills to ensure guest satisfaction and welcoming environment. Knowledge of hotel operations and procedures to support efficient service.
Overview
9
9
years of professional experience
3
3
Languages
Work History
Bell Person
Rixos Göcek Premium
Muğla, Fethiye
03.2025 - Current
- Assisted guests with transportation arrangements, ensuring timely arrival at their destinations.
- Contributed to improved team morale through involvement in meetings and training.
- Provided guests with detailed insights into nearby culinary, shopping, and leisure activities.
English Teacher
Genç Odtülüler Vip
Ankara, Gölbaşı
10.2023 - 04.2024
- Developed innovative lesson plans to engage students in English language learning.
- Increased student motivation by providing timely feedback and recognizing individual achievements.
Restaurant Waiter
Farukgüllüoğlu
Istanbul, Beylikdüzü
06.2016 - 09.2016
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Cultivated warm relationships with regular customers.
Restaurant Waiter
Köylü Cafe
06.2016 - 09.2016
Education
No Degree - English Language Teaching
Ufuk University
AnkaraSkills
Service quality
Order taking
Table setting
Customer service
Problem-solving
Guest engagement
Conflict management
Food service delivery
Attention to detail
Time management
Team collaboration
Interests
Learning new languages and improving communication skills
Cross-cultural communication
Online learning and skill development
Theater and stage performances
Hiking and nature walks
Timeline
Bell Person
Rixos Göcek Premium
03.2025 - Current
English Teacher
Genç Odtülüler Vip
10.2023 - 04.2024
Restaurant Waiter
Farukgüllüoğlu
06.2016 - 09.2016
Restaurant Waiter
Köylü Cafe
06.2016 - 09.2016
No Degree - English Language Teaching
Ufuk University