Mbongeni Dungeni
Student
Gümüşhane,29
Summary
Dynamic and results-oriented professional with experience at SOS Children's Villages, Zimbabwe, and a track record of enhancing community services through effective fundraising and strong client relations. Excelled in leveraging marketing skills and English fluency to foster inclusive environments and streamline organizational processes. Demonstrated ability to mentor and collaborate, achieving significant improvements in program delivery and engagement.
Energetic Volunteer offering outstanding telephone etiquette, social media and interpersonal skills. Well-trained individual with past experience working with children and elderly people. Punctual and dedicated to service.
Attentive social service specialist with background providing professional observation, assessment and individualized services. Seasoned at teaching skills to boost quality of life and promote positive interactions. Focused on delivering and propelling seamless care through consultation with caregivers.
Outgoing Volunteer providing experience helping non-profit organization with daily tasks and needs. Friendly and helpful when assisting employees and visitors requesting services. Driven by cause to work diligently to accomplish measurable impact.
Overview
2
2
years of professional experience
Work History
Volunteer
Hope For The Island Organization
02.2023 - 08.2023
- Assisted with special events and programs.
- Maintained clean, neat, and operational facilities to serve program needs.
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
- Used strong interpersonal communication skills to convey information to others.
- Mentored new volunteers, fostering a supportive and inclusive team environment.
- Collaborated with other nonprofit organizations to develop joint initiatives that benefited the broader community at large.
- Represented organization positively and professionally while providing community with much-needed services.
Intern
SOS Childrens Villages , Zimbabwe
11.2021 - 09.2022
- Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
- Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
- Analyzed problems and worked with teams to develop solutions.
- Contributed to a positive team environment by collaborating with fellow interns on group projects and presentations.
- Participated in workshops and presentations related to projects to gain knowledge.
- Prepared project presentations and reports to assist senior staff.
- Explored new technologies and approaches to streamline processes.
- Developed organizational skills through managing multiple tasks simultaneously while adhering to strict deadlines.
Education
Master of Science - Sociology
Gumushane University
Gümüşhane, Turkey 04.2001 -
Skills
Recordkeeping
Fundraising
Client relations strength
Marketing and promotion
Service referrals
Record preparation
English fluency
Budgeting and finance
Administrative tasks
Foreign language proficiency
Additional Information
> Certificate in Computer Operations and Packages : Credit ( HEXSCO Exam ) 2016
> Microsoft Excel , Data analytic aspiring guru
> Driving social change through strategic programming
Timeline
Volunteer
Hope For The Island Organization
02.2023 - 08.2023
Intern
SOS Childrens Villages , Zimbabwe
11.2021 - 09.2022
Master of Science - Sociology
Gumushane University
04.2001 -