Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Marwan Hamed

Sales Professional
İstanbul

Summary

Enthusiastic Sales and Customer Service professional with expertise in communication and negotiating. Driven to provide superior quality customer service. Innovative in leveraging extensive knowledge of products and services as well as creating solutions for customers to drive loyalty, retention and revenue. Highly adept at training, managing, coaching and mentoring sales and customer service .

Overview

4
4
years of professional experience

Work History

Sales Representative & Medical Consultant

Legos Clinics (Hair Center of Turkey)
06.2023 - 03.2024

Provided expert consultations to clients seeking hair restoration treatments, ensuring they received accurate and tailored advice.


Successfully drove sales by promoting a range of hair restoration solutions, consistently meeting and exceeding monthly targets.


Built strong relationships with clients, leading to high levels of satisfaction and referrals.

Sales Representative

Kidzella Planet
08.2021 - 04.2022

Provided exceptional customer service, ensuring a positive shopping experience for families at Kidzella Planet


Consistently surpassed sales targets by effectively promoting and selling a diverse range of kids' toys and clothing


Built strong customer relationships, resulting in a high rate of repeat business and positive referrals

Customer Care Specialist

Vodafone Egypt
02.2020 - 01.2021

Delivered tailored customer support at Vodafone Egypt, attending to inquiries, resolving issues, and going above and beyond to exceed expectations, cultivating a devoted customer base


Attained an exceptional customer satisfaction rating of 95% through attentive listening, resourceful problem-solving, and fostering enduring connections with customers

Education

Hebrew Language -

Helwan University

International Trade Finance - undefined

Istanbul Gedik University

Skills

    Customer Service
    Sales Expertise
    Medical Consultation
    Microsoft Office & Excel
    Communication
    Fast Learner

Languages

Arabic
Proficient
C2
English
Proficient
C2
Turkish
Elementary
A2
Hebrew
Intermediate
B1

Timeline

Sales Representative & Medical Consultant

Legos Clinics (Hair Center of Turkey)
06.2023 - 03.2024

Sales Representative

Kidzella Planet
08.2021 - 04.2022

Customer Care Specialist

Vodafone Egypt
02.2020 - 01.2021

Hebrew Language -

Helwan University

International Trade Finance - undefined

Istanbul Gedik University
Marwan HamedSales Professional