Ms Office
Marva Töngel
Sales&Marketing
Samsun,Turkey
Summary
Dynamic sales leader with a proven track record at SAMPA Otomotiv, excelling in customer relationship management and strategic sales initiatives. Adept at boosting revenue through innovative marketing strategies and exceptional communication skills. Recognized for consistently exceeding sales targets and enhancing customer satisfaction in competitive markets. Passionate about driving growth and fostering client loyalty.
Overview
25
25
years of professional experience
4
4
Languages
Work History
OVERSEAS SALES CHIEF
SAMPA OTOMOTIV
Samsun, Turkey
01.2011 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Excellent communication skills, both verbal and written.
- Proven ability to learn quickly and adapt to new situations.
- Skilled at working independently and collaboratively in a team environment.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing trustworthy service.
- Utilized CRM tools to track customer interactions and sales, enhancing effectiveness of follow-up communications.
Sales Manager
DAHI
12.2009 - 07.2010
- Setting up new company with new sales network.
- Increased sales revenue by developing and implementing effective sales strategies.
- Analyzed market trends to identify new business opportunities, leading to expansion into profitable territories.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Developed comprehensive product knowledge, enabling tailored solutions for clients'' specific needs.
- Improved sales forecasting accuracy, utilizing data analytics to predict market trends and adjust sales strategies accordingly.
Regional Sales Manager
TAYAŞ CO.
03.2009 - 10.2009
- Developed and maintained positive relationships with clients in assigned sales territories.
- Organized regular sales meetings, providing comprehensive updates on market trends, competitor analysis, and new product developments.
- Managed team of Middle East sales customers and consistently achieved high sales targets.
- Increased regional sales by implementing strategic marketing plans and nurturing key client relationships.
- Executed successful marketing campaigns to generate new business and expand customer base.
Export Sales Executive
SAMPA Otomotiv
08.2005 - 12.2008
- Streamlined internal processes to improve efficiency in order processing, documentation, and shipment coordination.
- Enhanced customer satisfaction by providing outstanding support and addressing inquiries promptly.
- Increased export sales by developing and implementing effective marketing strategies.
- Facilitated smooth international transactions by navigating complex customs regulations, tariff schedules, and shipping logistics.
- Exceeded sales targets consistently by implementing innovative promotional campaigns and product presentations.
- Improved payment collection rates by diligently following up on outstanding invoices and resolving any disputes amicably.
Operations Executive
Link Aero Trading Agency
05.2000 - 11.2004
- Oversaw daily operations activities, ensuring smooth functioning across all departments while maintaining high-quality standards.
- İssuing invoices fro our Airlines partners with following up the related services in Egyptian territories.
- Obtaining the mandatory civil avaition permissions.
- Implemented strategic initiatives that resulted in significant improvements in operational performance.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
Education
Bachelor of Arts - English Literature
Cairo University
EGYPT 04.2001 -
Skills
Time management
Dependable and responsible
Flexible and adaptable
Multitasking
Organization and time management
Software
Uyum Soft
ERP
SITA
B2B
CRM
SAP
Timeline
OVERSEAS SALES CHIEF
SAMPA OTOMOTIV
01.2011 - Current
Sales Manager
DAHI
12.2009 - 07.2010
Regional Sales Manager
TAYAŞ CO.
03.2009 - 10.2009
Export Sales Executive
SAMPA Otomotiv
08.2005 - 12.2008
Bachelor of Arts - English Literature
Cairo University
04.2001 -
Operations Executive
Link Aero Trading Agency
05.2000 - 11.2004