Liliia Uzun

Assisted guests with game instructions, safety guidelines, and general inquiries.
Maintained cleanliness and organization in the entertainment areas.
Monitored game machines and attractions to ensure proper functioning.
Handled customer concerns and resolved issues to enhance guest experience.
Assisted with event setup and coordination.
Followed safety and operational procedures to ensure a smooth and enjoyable environment.

Processed customer transactions accurately and efficiently using POS systems.
Provided excellent customer service by assisting with inquiries and resolving issues.
Handled cash, credit, and debit payments while ensuring proper cash balancing.
Maintained a clean and organized checkout area.
Assisted with stocking shelves and merchandising when needed.
Followed store policies and procedures to ensure smooth operations.

Managed and motivated employees to be productive and engaged in work.

Accomplished multiple tasks within established timeframes.

Maintained professional, organized, and safe environment for employees and patrons.

Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.

Cross-trained existing employees to maximize team agility and performance.

Improved marketing to attract new customers and promote business.

Maintained professional demeanor by staying calm when addressing unhappy or angry customers.

Defined clear targets and objectives and communicated to other team members.

Planned, designed, and scheduled phases for large projects.

Monitored project performance to identify areas of improvement and make adjustments.

Coordinated with cross-functional teams to resolve project issues and mitigate risks.

Achieved project deadlines by coordinating with contractors to manage performance.

Provided detailed project status updates to stakeholders and executive management.

Negotiated and managed third-party contracts related to project deliverables.

Drafted project reports to identify successful outcomes, insights and future recommendations.

Monitored project progress, identified risks and took corrective action as needed.

Maintained open communication by presenting regular updates on project status to customers.

Scheduled and facilitated meetings between project stakeholders to discuss deliverables, schedules and conflicts.

Tracked project and team member performance closely to quickly intervene in mistakes or delays.

Handled customer relations issues, enabling quick resolution, and client satisfaction.

Resolved customer issues quickly to close deals and boost client satisfaction.

Conducted team meetings to reinforce goals and objectives and set clear expectations about policies and procedures.

Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.

Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.

Met with clients, delivering presentations, and educating on product and service features and offerings.

Closed lucrative sales deals using strong negotiation and persuasion skills.

Established and cultivated solid business relationships with new or existing customers.

Built relationships with customers and community to establish long-term business growth.

Utilized metrics to modify low-performing sales and marketing programs and plans to increase effectiveness.

Attended industry shows, conventions, and other meetings with primary mission of expanding market opportunities.

Collaborated with advertising group to create uniformity between advertising messages and retail incentives.

Increased sales volume and expanded product line to new retailers, warehouse clubs and natural food chains.

Achieved established KPI for company, regional team and individual performance through teamwork and focus on customers.

Demonstrated products to show potential customers benefits and advantages and encourage purchases.

Prepared sales presentations for clients showing success and credibility of products.

Communicated product quality and market comparisons by creating sales presentations.

Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.

Increased profit margins by effectively controlling budget and overhead and optimizing product turns.