Life Makenzi Kabeya
istanbul,turkey
Summary
Skilled professional with strong contract negotiation abilities, excellent communication skills, and extensive experience in client support. Demonstrates effective leadership, builds positive professional relationships, and consistently delivers solutions that meet client and business needs.
Overview
4
4
Languages
6
6
years of professional experience
Work History
Team Leader
Pu prime
12.2021 - 05.2023
- Monitored team performance, identifying areas for improvement and implementing corrective actions.
Marketer
Cadmeko
06.2020 - 05.2021
- Evaluated market research outcomes for improved advertising strategy.
Sales and Customer Service Representative
Orange Business Services
, Drc
02.2019 - 11.2019
- Resolved customer complaints, delivering satisfactory solutions that improved customer satisfaction.
- Increased sales targets by developing and maintaining strong relationships with new and existing customers.
- Informed customers of promotions and special offers to increase sales and revenue.
- Managed and resolved customer complaints efficiently, providing satisfactory solutions to enhance customer experience.
Senior Accountant
Bucoget
01.2017 - 01.2019
- Negotiated contracts with suppliers to secure favourable terms, contributing to reduced operational costs.
- Reconciled monthly bank statements and resolved discrepancies.
- Managed financial accounts, reconciling bank statements and monitoring cash flow to maintain accurate records.
- Managed accounts payable and receivable, ensuring timely settlement of invoices and maximising cash flow.
Education
Bachelor of Business Administration - business management
Istanbul Aydin university
istanbul 2021 - 2025
A-Levels - Basic of Project Management
international business mang institute
Berlin Germany 2023 - 2023
A-Levels - Investment Banking professional
ITRONIX SOLUTIONS
India 2023 - 2023
Skills
- Contract negotiation
- Team leadership
- Performance management
- Client support
- Communication excellence
Languages
English
Intermediate
B1
French
Advanced
C1
lingala
Intermediate
B1
Swahili
Intermediate
B1
Timeline
Team Leader
Pu prime
12.2021 - 05.2023
Marketer
Cadmeko
06.2020 - 05.2021
Sales and Customer Service Representative
Orange Business Services
02.2019 - 11.2019
Senior Accountant
Bucoget
01.2017 - 01.2019
A-Levels - Investment Banking professional
ITRONIX SOLUTIONS
2023 - 2023
A-Levels - Basic of Project Management
international business mang institute
2023 - 2023
Bachelor of Business Administration - business management
Istanbul Aydin university
2021 - 2025