LIENGU MANGWA MELIENGOU (CV)

- Communicating with customers to ensure they are satisfied with their demands.
- Customer Support*: Resolving customer complaints, answering queries, and providing general assistance
- Transaction Processing: Facilitating various transactions, such as:
- Airtime and data purchases
- Bill payments
- Money transfers (person-to-person, business-to-business)
- Merchant payments
- Customer Support: Resolving customer complaints, answering queries, and providing general assistance.
- Cash In/Cash Out Transactions. Helping customers deposit or withdraw cash from their mobile money accounts.
- Mobile Money Registrations: Assisting new customers to register for mobile money services.

- Assist in administrative decision making

- Stock Control and checks on other department

- Marketing and purchases of goods

- Computation and payment of salaries

- Did negotiations on behalf of the hotel

- Monthly declaration of Taxes and Social Insurance

- Attended meetings on behalf of the company

- Acted as the secretary during office meetings

- Drafted meeting agendas and follow up for meetings conference

- Preparation of pay slips

- Running of office errands and collecting of debts

- Created daily and weekly reports and presentations

- Managed the day to day calendar for the company manager

- Managed the receptionist area, including greeting visitors and responding to telephones and

in-person request for information

- Daily reconciliation of petty cash book and expenses

- Receive and give out cash

- Preparing accounts with the use of source documents

- Classification and coding of account documents

- Registration of accounting transactions

- Assist Internal Auditing and control

- Writing of reports and correspondence from dictation and hand written notes

- Drafted meeting agendas and follow up for meetings conference

- Computation of taxes and Bank Reconciliation