Leyla Özlem Gökçe

• Implemented creative lesson plans that incorporated real-life applications of learned material, fostering a deeper connection between coursework and practical use.

Primary level English teaching and management.

High school and middle school English teaching As the Head of Foreign Languages Department, preparing the course schedule, preparing the activity calendar for the academic year, implementing the projects International travel organizations and operations Preparation of term and midterm exams to improve four skills Cambridge KET, PET Certificate exam preparation, document selection and applications.

Teaching English at primary, secondary, high school and vocational group levels German group and private lessons depending on demand.

• Designed and implemented classroom management techniques and disciplinary procedures to maintain safety and promote learning in classroom.

As an employee of subcontractor, coordinating with customs office, operating local parts import from all Europe and from many countries around the world; operating export processes which are road, airway and sea transport to Cyprus, Belgium and Dubai According to agreements of forwarding agent and warehouse, controlling the invoices and getting over them to finance department At the end of every week and month reporting all processes and values to Foreign Trade Department Manager.

• As an employee of subcontractor, according to different categories, reporting vehicles in stock to management Operating and reporting all of the incurrence process Preparing daily, monthly and yearly meeting reports and presentate to forwarding agents At the same time, coordinating with customs office, operating all spare parts export processes which are road, airway and sea transport to all the countries around the world According to domestic regulations, preparing Occupational Health and Safety documents.

• Negotiated favorable terms with freight forwarders and carriers, reducing transportation costs.
• Applied working knowledge of International Trade Compliance in reviews of internal processes, procedures and policies governing import and export rules and regulations.
• Managed international trade operations, ensuring timely shipment and delivery of products to global customers.
• Maintained up-to-date knowledge of changing customs requirements, ensuring smooth flow of goods across borders.

• Responded to inquiries from callers seeking information.
• Directed phone inquiries, answered customer questions, and scheduled appointments.
• Enhanced guest satisfaction by efficiently managing check-in and check-out processes.
• Processed payments and informed individuals of further financial responsibility to facilitate timely payments.