Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
Receptionist
Prater City Hotel
Answered phone promptly and directed incoming calls to correct offices.
Teacher
American Culture Language School
Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
Receptionist
Saklıkoy Mordoğan Otel Ve Tesisleri
04.2021 - 12.2021
Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Barista Shift Supervisor
Giresun Corylus Kafe
01.2022 - 07.2022
Resolved customer complaints professionally, demonstrating empathy while finding solutions in line with company policies.
Guest Relations Officer
Delta Marriot
Enhanced guest satisfaction by promptly addressing concerns and resolving issues.
Liaised between housekeeping, maintenance, and front office teams to address any guest-related issues efficiently.
Education
Bachelor of Science -
South-West Neofit Rilski Üniversitesi
Bulgaristan-Blagoevgrad
04.2001 -
Bachelor of Science - Engilish Language And Literature
Giresun University
Giresun, Turkey
04.2001 -
High School Diploma -
Hasan Ali Yücel Anadolu Lisesi
Gaziantep
04.2001 -
Skills
Scheduling
Timeline
Barista Shift Supervisor
Giresun Corylus Kafe
01.2022 - 07.2022
Receptionist
Saklıkoy Mordoğan Otel Ve Tesisleri
04.2021 - 12.2021
Bachelor of Science -
South-West Neofit Rilski Üniversitesi
04.2001 -
Bachelor of Science - Engilish Language And Literature