Lauren Morris

• Led the Technical Clerk Team, supervising workloads, allocating priorities, and ensuring the timely review, control, and submission of engineering documentation across the project.
• Recruited, interviewed, trained, and mentored new team members, delivering inductions and promoting a positive, collaborative culture focused on administrative excellence, and best practice.
• Supported the development of team processes, encouraging continuous improvement, and efficient ways of working.
• Worked effectively under significant pressure and demanding project deadlines, ensuring critical documentation was delivered accurately and within required timescales.
• Served as the principal point of contact for the Project Director, providing trusted executive support, managing priorities, coordinating communications, and ensuring key actions were progressed efficiently.
• Built and maintained strong working relationships with internal departments, contract managers, contractors, and clients to ensure effective communication across all project interfaces.
• Acted as the first point of contact for technical and project-related enquiries, resolving issues promptly or directing queries to the appropriate personnel.
• Provided administrative and document management support to Contract Managers, handling sensitive and confidential information with accuracy and discretion.
• Supported the Information Management function by improving processes, implementing ideas, and contributing to the effective operation of the Document Management System (DMS).
• Managed all incoming and outgoing engineering documentation transmittals, including management of MOC's, TQ's, VRs, and formal letter project correspondence.
• Ensured document reviews, approvals, submissions, and records were accurately processed, controlled, and maintained in line with project requirements.
• Produced weekly progress reports, performance updates, and management information to support project governance, decision-making, and delivery targets, chasing individuals as and when required for responses.
• Attended daily and weekly meetings with contractors, the Marine Warranty Surveyor (MWS), and the Certification Verification Agent (CVA), strengthening collaboration, improving communication, and supporting efficient project delivery.
• Supported engineering and construction teams by ensuring documentation, actions, and information flows were aligned to maintain project progress.
• Received a Project Recognition Award for the successful delivery of multiple Foundation Contracts, recognising exceptional commitment, coordination, and contribution to achieving critical project milestones.

Project and Technical Support. Executive & Administrative Support Coordination & Stakeholder Management Key Project

• Provided technical and administrative support to the Lead and Project Engineers on the Neart na Gaoithe (NNG) Offshore Wind Farm project.
• Coordinated project documentation, ensuring timely review cycles, revision control, and compliance with document management procedures.
• Maintained project registers, trackers, filing systems, and controlled engineering documentation throughout the project lifecycle.
• Supported MOC, TQ, and MOM's processes using document management systems.
• Produced weekly progress reports and performance updates to support project delivery and target achievement.
• Prepared technical reports, presentations, templates, and spreadsheets using Microsoft Office applications.
• Worked closely with the senior management team, providing executive administrative support, including diary management, calendar coordination.
• Organised travel, accommodation and rotas for Engineers going offshore, adhering to strict requirements of COVID.
• Supported the Project Director with project timesheets and processing of these for payment, including overtime.
• Attended daily management meetings, recording actions and supporting the smooth delivery of project objectives.
• Liaised with clients, suppliers, contractors, and multidisciplinary project teams to maintain effective communication and coordination.
• Neart na Gaoithe (NNG) Offshore Wind Farm
• Classified new documents using correct systems and codes.

• Supervised, trained, and supported a team in London, while providing guidance to overseas personnel as required.
• Managed all aspects of document control, including the incoming and outgoing transmittals, revision control, tracking, and archiving of engineering documents, technical clarifications/queries, MOCs, variation requests, etc.
• Maintained an accurate and efficient document control system, ensuring engineers and project teams always had access to the latest approved documentation and revisions to hand.
• Produced weekly management reports and completed month-end administration, including monitoring and reporting project man-hour allocations.
• Managed timesheets, invoicing, payment follow-up, and general office administration.
• Coordinated Health, Safety and Environmental (HSE) administration within the office, ensuring compliance with company procedures.
• Organised office procurement, catering, meetings, and company events.

• Worked directly with the Managing Director, providing executive-level administrative support.
• Coordinated international travel, accommodation, and visa applications for engineers and senior management.
• Tracked travel expenses and controlled project-related expenditure.
• Negotiated and secured corporate travel and accommodation discounts, reducing company costs.
• Sourced new office premises, coordinating relocation planning and office setup as required.
• Liaised with clients, contractors, suppliers, and external stakeholders to support project delivery and business operations.

• Tema LNG Project
• GRI (Saipem) Polskie LNG Project
• MOGS (Melitah Oil and Gas) Sabratha Offshore Pipelines, Libya.

• Provided personalised support and guidance to clients, helping them stay motivated and achieve their individual goals.
• Built strong relationships with clients through effective communication, encouragement, and ongoing support.
• Planned and coordinated events for The Body Coach, including team meetings, corporate functions, birthday celebrations, and Christmas and summer events.
• Organised catering, venue logistics, and event administration to ensure successful and well-managed team activities.
• Promoted a positive and inclusive workplace culture by introducing the 'Love Box' initiative, encouraging employee recognition, engagement, and motivation.
• Developed and implemented a structured onboarding support initiative to help new employees integrate smoothly into the workplace, and build confidence within their teams.
• Contributed to improving team morale, employee engagement, and workplace well-being through proactive communication and creative initiatives.

• Maintained a 24-hour on-call approach to support emergency staffing requirements and operational continuity.
• Produced accurate pharmacist deployment plans ahead of schedule, ensuring optimal workforce coverage.
• Ensured compliance with NHS policies, government regulations, and organisational procedures.
• Built and maintained strong professional relationships with pharmacists, managers, and external agencies through effective telephone, email, and face-to-face communication.
• Acted as the primary point of contact for pharmacists, managers, and recruitment agencies, resolving queries promptly and providing exceptional stakeholder support.
• Coordinated and supported area meetings, assisting managers with planning, administration, and follow-up actions.
• Gathered stakeholder feedback, implemented improvements, and delivered constructive feedback to drive service enhancements.
• Monitored locum pharmacist usage, contributing to cost control initiatives and budget management.
• Processed payroll transactions, including overtime, sickness, absence, and additional duty payments, while supporting return-to-work procedures.
• Designed, maintained, and managed annual leave records for over 100 pharmacists, ensuring accurate workforce planning.
• Produced weekly operational and performance reports for senior management to support informed decision-making.
• Performed a wide range of administrative duties, including document preparation, filing, data management, and report collation.
• Demonstrated excellent organisational skills, attention to detail, and the ability to manage multiple priorities within a fast-paced healthcare environment.

Previous Role – Pharmacy Assistant

• Worked within the retail pharmacy environment, providing customer service and supporting the dispensing team.
• Achieved an NVQ Level 2 in Pharmacy Services (Pharmacy Assistant), developing a strong understanding of pharmacy operations, medicines handling, and patient care.