Latif AKKOÇ

• Tested functionality, performed debugging, and carried out modifications to conduct quality checks.
• Updated programs as per user needs and developed codes that were in accordance with specifications.
• Developed Apex Triggers, Apex Classes, and Visualforce pages with various customizations requested by users.
• Implemented process management system using Lightning Web Components language.
• Utilized both Sales and Marketing clouds of Salesforce platform.
• Contributed ideas and suggestions in team meetings and delivered updates on deadlines, designs, and enhancements.
• Modified existing Apex Classes and Apex Triggers to correct and fix errors, upgrade interfaces and improve overall performance.
• Analyzed various business requirements and designed flows and process builders to automate business logic.
• Conducted data modeling, integration testing, and improved performance.
• Consulted with engineering team members to determine system loads and develop improvement plans.
• Designed Apex Classes, Apex Triggers, Apex Tests, and LWC for daily maintenance, indexes, and tables analyses.
• Consulted with network engineering staff to evaluate hardware and software requirements for new system development.
• Monitored and updated back-end data by inter-communicating between LWC and Visual Studio.
• Developed code on Salesforce platform using Apex Classes, Apex Triggers, and Lightning Web Components.
• Coordinated installation of software systems and collaborated with user experience team on design and implementation of new features.
• Demonstrated strong understanding of object-oriented development.
• Analyzed code and corrected errors to optimize output.
• Prepared test data and planned and conducted module testing.
• Designed new salesforce solutions, when needed.
• Maintained existing applications and designed and delivered new applications.
• Conducted data modeling, performance, and integration testing.
• Corrected, modified, and upgraded software to improve performance.

Salesforce Administrator Tasks;

• Designed and configured Flows for automation processes.
• Administered, supported, and monitored databases by proactively resolving database issues and maintaining servers.
• Set up and controlled user profiles and access levels for each database segment to protect essential data.
• Configured custom Reports & Dashboards to better assist managers and report folders to provide report accessibility to appropriate personnel.
• Worked on various Salesforce.com Standard Objects including Leads, Accounts, Contacts, Opportunities, Campaign, Cases, Solutions, Reports, Dashboards, Events, and Tasks.
• Managed Web to Lead and Web to Case, Email to Case processes.
• Developed various Custom Objects, Tabs, validation rules, roll-up summary fields, and complex formula fields.
• Created Users, Profiles, Roles, Permission Set, Sharing Rules, Page Layouts, Record Types, and configured permissions for each profile by using Lightning User Interface (UI) in the organization.
• Designed Profiles, Roles based on Organization Role Hierarchy and implemented Record-Level and Field-Level Security, and configured their sharing settings.
• Configured workflow rules and defined actions tasks, email alerts, field updates, and outbound messages.
• Migrated data using Data Loader, Data import Wizard, and Data Loader io.
• Designed and deployed Approval Processes, Custom Tabs, Validation Rules, and Auto-Response rules for automating business logic.
• Built security model for organization using Security, Roles, Field Accessibility, Organization Wide Default Settings, Profiles, Field Level Security, Permission Sets, and Sharing Settings.
• Built Applications and Lightning App pages using Lightning App Builder and deployed between different Orgs.
• Deployed custom tabs, validation rules, and auto-response rules for automating business.
• Created user groups and configured workflows and assignment rules to enable proper routing of leads to marketing members.
• Developed workflows for automated lead routing, lead escalation, and email alerts.
• Maintained data cleanliness and accuracy by adding custom validation rules and custom formulas, reports, and dashboards.
• In the role of help desk, requests and issues from users regarding integration problems with the dash program, which is used especially for patient follow-up, have been resolved about 20 task per day.

• Observed students during classroom activities to evaluate students' performance, behavior, and social development as a teacher assistant over 50 times.
• Demonstrated respect, friendliness, and willingness to help wherever needed.
• Managed over 30 teamwork and workshop sessions.
• Counseled individuals to help overcome personal, social or behavioral problems affecting educational or vocational situations.
• Improved operations through consistent hard work and dedication.
• Created plans and communicated deadlines to complete projects on time.
• Used coordination and planning skills to achieve results according to schedule.
• Used critical thinking to break down problems, evaluate solutions and make decisions.
• Planned and conducted orientation programs and group conferences to promote adjustment of individuals to new life experiences.
• Actively listened to students, handled concerns quickly and escalated major issues to supervisor.
• Developed team communications and information for meetings.
• Review sessions planned and monitored.
• Hands-on recap sessions planned and conducted as a teacher.