Dedicated student of Economics with strong academic background and analytical mindset, adaptable to particular program requirements, eager to learn and develop in research-focused environment.
Overview
5
5
years of professional experience
Work History
Customer Relations Coordinator
Facto Investment International
Istanbul, Turkey (Remote)
06.2024 - 11.2024
Enhanced customer satisfaction by addressing inquiries and resolving issues promptly.
Built partnerships with internal teams and sales, finance, and operations departments to streamline processes.
Coordinated calls, providing timely assistance to customers.
Maintained accurate records of all client interactions, facilitating effective tracking and resolution of issues.
Analyzed customer feedback to identify and implement necessary changes.
Logistics Coordinator
Junub Logistics Company
Istanbul, Turkey (Remote)
06.2023 - 10.2024
Tracked orders and notified customers of status or potential delays.
Preparing bills and invoices
Responding to customer inquiries
Improved warehouse efficiency by redesigning layout for smoother operations.
Managed cross-functional teams for efficient project execution and timely completion.
Volunteer
Bor Community Centre
Juba
01.2020 - 03.2020
Assisted with special events and programs.
Tutored high school students
Boosted fundraising efforts, securing valuable donations through targeted campaigns.
Customer Relations Coordinator at Tech Providers (Porsche Cars North America)Customer Relations Coordinator at Tech Providers (Porsche Cars North America)