KURPHILIP NHIAL ANYANG NHIAL
Istanbul/ Kağıthane
Summary
Dedicated student of Economics with strong academic background and analytical mindset, adaptable to particular program requirements, eager to learn and develop in research-focused environment.
Overview
5
5
years of professional experience
Work History
Customer Relations Coordinator
Facto Investment International
06.2024 - 11.2024
- Enhanced customer satisfaction by addressing inquiries and resolving issues promptly.
- Built partnerships with internal teams and sales, finance, and operations departments to streamline processes.
- Coordinated calls, providing timely assistance to customers.
- Maintained accurate records of all client interactions, facilitating effective tracking and resolution of issues.
- Analyzed customer feedback to identify and implement necessary changes.
Logistics Coordinator
Junub Logistics Company
06.2023 - 10.2024
- Tracked orders and notified customers of status or potential delays.
- Preparing bills and invoices
- Responding to customer inquiries
- Improved warehouse efficiency by redesigning layout for smoother operations.
- Managed cross-functional teams for efficient project execution and timely completion.
Volunteer
Bor Community Centre
01.2020 - 03.2020
- Assisted with special events and programs.
- Tutored high school students
- Boosted fundraising efforts, securing valuable donations through targeted campaigns.
- Helped in community literacy tutoring sessions.
Education
Bachelor of Arts - Economics
Istanbul University
Istanbul, Turkey06-2025
Skills
- Data entry proficiency
- Customer relationship management
- CRM software expertise
- Training and mentoring
- Problem-solving skills
- Time management
- Attention to detail
- Computer skills
- Adaptability and flexibility
- Analytical thinking
Languages
Dinka
Native language
English
Advanced
C1
Turskih
Intermediate
B1
Timeline
Customer Relations Coordinator
Facto Investment International
06.2024 - 11.2024
Logistics Coordinator
Junub Logistics Company
06.2023 - 10.2024
Volunteer
Bor Community Centre
01.2020 - 03.2020
Bachelor of Arts - Economics
Istanbul University