Kubra Yildiz
Ankara,06
Summary
Driven by a results-focused approach, I leveraged my problem-solving skills and interpersonal communication to enhance mail sorting efficiency at BPOST and expand LCW's customer base. Skilled in international mail processing and customer relations, I successfully increased viewer retention rates as a Twitch Streamer, demonstrating my ability to adapt and thrive in diverse environments.
Overview
7
7
years of professional experience
Work History
Post Office Mail Clerk
BPOST
05.2021 - 12.2023
- Enhanced mail sorting efficiency by implementing an effective system of categorization and distribution.
- Reduced delivery errors by diligently cross-referencing mailing addresses with postal codes.
- Streamlined package processing by employing a systematic approach to weighing, labeling, and routing parcels.
- Expedited mail delivery to local businesses through the establishment of strong relationships and efficient routes.
Twitch Streamer
Self-employeed
10.2018 - 04.2021
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Provided entertaining commentary while playing various video games, resulting in increased viewer retention rates.
Sales Representative
LCW
06.2017 - 01.2018
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Expanded customer base through cold calling, networking, and relationship building.
- Increased sales revenue by identifying and targeting high-potential accounts.
Education
BBA - Aviation Management
Kocaeli University
Kocaeli02.2020
Skills
- International Mail Processing
- Problem-solving skills
- Team Collaboration
- Customer Relations
- Interpersonal communication skills
Languages
Turkish
Native language
English
Advanced
C1
Dutch
Upper intermediate
B2
Timeline
Post Office Mail Clerk
BPOST
05.2021 - 12.2023
Twitch Streamer
Self-employeed
10.2018 - 04.2021
Sales Representative
LCW
06.2017 - 01.2018
BBA - Aviation Management
Kocaeli University