Kristina Boltukova

Translation of documentation from Turkish to Russian. Meeting and accompanying foreign patients, coordination

• Excellent communication skills, both verbal and written. Proven ability to learn quickly and adapt to new situations. Skilled at working independently and collaboratively in a team environment.

• Accomplished multiple tasks within established timeframes. Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery. Cross-trained existing employees to maximize team agility and performance.

• Built personal relationships with guests to promote positive experiences. Enhanced visitor experience by providing engaging and informative tours of various sites. Resolved customer complaints or concerns in a timely and professional manner, ensuring a positive outcome for all parties involved.

Staff work control, product quality control, communication with customers