KOMOL Dieudonné

• Managed high-profile client accounts, maintaining strong relationships through excellent communication skills and attention to detail.
• Provided exceptional support during product launches or critical incidents, ensuring minimal impact on clientele.
• Acted as liaison between departments when needed to facilitate smooth resolution of complex cases involving multiple stakeholders.
• Strengthened customer relationships by addressing concerns promptly and providing effective solutions.

Renovate an Hotel lacated in kaleici ,Antalya-Turkey.

• Collaborated with architects during building design phases to incorporate facilities management considerations into new construction projects successfully.

• Drafted evacuation maps and educated occupants on safe routes.
• Prepared maintenance budgets and outlined expenditures for building upkeep.
• Conducted move-in and move-out inspections to assess unit conditions and coordinate necessary repairs or renovations.
• Oversaw budgeting for building expenses, including utilities and repairs, ensuring cost-effective management of resources.

• Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
• Increased sales by building strong customer relationships and providing excellent service.
• Helped customers locate products and checked store system for merchandise at other sites.
• Assisted customers in making informed decisions by offering detailed product knowledge and comparisons.