Kivanc Kahraman

At two separate storage facilities in Ankara (a 14,000 m2 central warehouse and a 500 m2 airport warehouse),
- Storage of leading companies' imports and exports transported by road, sea, and air in Type A general warehouse areas and under customs control,
- Operating a logistics warehouse where products in free circulation are stored,
- Operating temperature-controlled pharmaceutical warehouses (-18°C, +2°C/+8°C, and +15°C/+25°C) under licenses from the Ministry of Health and the Ministry of Agriculture within the framework of international GDP regulations,
- Carrying out all administrative procedures at the customs-controlled temporary storage facility located within Esenboğa Airport,
Within this scope,
- Preparing budgets, conducting revenue and cost analyses,
- Managing sales activities supported by customer visits,
- Establishing efficient operational processes, implementing and monitoring these processes,
- Planning equipment and manpower according to operational needs,
- Managing the hiring and termination processes of blue-collar and white-collar employees, conducting performance evaluations, and preparing development plans,
- Providing maintenance, repair, and supply of all warehouse equipment (shelves, stacking machines, temperature-controlled room equipment, etc.),
- Taking necessary actions for company, personnel, and cargo security,
- Reporting financial and operational information,
- Ensuring that all departmental processes comply with established KPI measurements and prepared SOPs.

- Ensuring that air import and export shipments reach customers safely and on time by tracking shipments from internal company resources and airline websites, conducting English-language phone calls and necessary correspondence in this regard,
- Entering shipment information into the tracking system and keeping the system up to date,
- Maintaining strong communication with subcontractors and operational partners such as airlines, ground handling companies, and domestic transportation companies,
- Taking proactive measures against potential problems and resolving issues in accordance with the rules,
- Performing all operations in accordance with the company's KPIs (Key Performance Indicators) and SOPs (Standard Operating Procedures),
- Ensuring that shipping documents are delivered to customers and their legal representatives, customs consultants, in a timely and complete manner,
- Preparing air freight invoices in a timely and accurate manner, issuing bills of lading,
- Organizing charter cargo flights,
- Managing aircraft loading operations at the airport,

The marketing of airline services is represented by the company, which acts as the representative of foreign airlines in Turkey and as a general sales agent for cargo, partial cargo sales, full and part charter aircraft rental services, obtaining flight permits, and managing airport operations.

Tarom Romanian Airlines Turkey General Directorate as an airline representative, managing airport and aircraft operations, passenger reservations and ticket sales, coordinating and providing technical support to IATA agents authorized to sell tickets, maintaining preliminary accounting records, preparing financial and statistical reports, conducting marketing activities to promote airline services, and obtaining and tracking flight permits.

Performing all passenger services for passengers of more than forty domestic and foreign airlines, such as checking travel documents such as visas, passports, and tickets, performing check-in procedures, accepting passengers and baggage onto the aircraft, and similar tasks.