Results-driven professional with over 25 years of experience in the Marking & Coding industry, specializing in Instrumentation Technology. Holds a Bachelor\'s degree in Engineering. Demonstrated expertise in international and multi-site operations, having worked with Willett and Videojet Technologies in Singapore across various departments. Strong track record of success in cross-functional teamwork and field performance. Enthusiastic about leveraging skills for continued success.
Overview
28
28
years of professional experience
3
3
Certifications
Work History
County Manager
PT Asia Thailand (SEA) Co.Ltd
Bangkok
04.2014 - 12.2020
Drive business growth and profitability across Domestic, SEA, Middle East, and Asia-Pacific markets by closely monitoring profit, revenue, and performance targets
Oversee annual budgeting, KPI setting, and staff recruitment and management, including performance monitoring, mentoring, and training as needed
Evaluated employee training programs for continuous improvement in skill sets essential for professional growth opportunities.
Regional Sales Manager -Australia, New-Zealand & Indonesia
Videojet Technologies Singapore
Singapore
05.2010 - 11.2013
Based in Singapore, travel frequently to meet potential clients, develop and foster long-term relationships with customers and distributors, and manage and interpret customer requirements to anticipate and meet their needs in terms of quality, price, and delivery
Handle eight distributors and two OEMs, contributing to total turnover exceeding USD 18 million
Key responsibilities include: Providing after-sales support services, Preparing reports for head office, Recording and maintaining distributor and sales office data, Coordinating technical aspects with sales team for project execution, Supporting marketing efforts by attending trade shows, conferences, and other events
Attended the 'DBS Leader Boot Camp Introduction,' which covered essential topics such as Visual Management, Problem Solving, Value Stream Mapping, Variation Reduction, Kaizen, and Total Productive Maintenance
Extensive travels across more than 55 countries have given a deep understanding of diverse cultures worldwide, enriching experience and broadening perspective at every step
Delivering technical presentations and demonstrating product value to clients
Offering pre-sales technical assistance and product education
Collaborating with other sales team members and technical experts
Resolving client issues and providing effective solutions
Training sales and technical teams and producing support materials
Supporting OEMs entering SEA region, including interfacing with external devices, implementing automation, and managing SAR (Special Application Request) software for custom solutions
Bring strong proficiency in CRM tools, particularly Salesforce, to enhance client and distributor management
Regional Training & Technical -Sales Support Manager
Videojet Technologies Singapore
Singapore
01.2005 - 05.2010
Travel regularly to visit distributors and potential customers, providing ongoing sales and technical training on all Videojet products, including CIJ, TIJ, TTO, Laser, LCM, and LPA
Support sales team by supplying necessary sales tools, conducting seminars, and ensuring effective product knowledge transfer
Regional Technical Support Engineer
Willett Singapore
Singapore
06.2000 - 04.2005
Providing online support for all Willett products across SEA, Asia Pacific, and Africa, including both technical assistance and sales training
Technical Manager
Willett India
Mumbai
06.1997 - 07.2000
Conduct interviews, hire, and train new technical support staff
Contribute to product design and establishment of requirements
Delegate technical responsibilities and monitor project progress
Collaborate closely with the R&D and Quality teams to enhance product performance and quality.
Service Engineer
Control Print (I) Ltd
Mumbai
01.1995 - 05.1997
Responsible for working with BETA (UK) process equipment used in manufacturing of various cables, including optical fiber, telephone cables, power, and instrumentation cables
Utilized PID controller to regulate the PVC or PE material sheeting applied to cables
Traveled to install and commission equipment, provided training for engineers and operators, and offered ongoing after-sales support.
Worked with various flow and level metering systems, ensuring accurate measurement and control
Maintained instrumentation documentation in accordance with ANSI/ISA-S5 standards and interpreted instrumentation diagrams (P&ID) for system analysis and troubleshooting
Trainee Engineer
EL-O-Matic International
Pune
10.1992 - 10.1993
Automation, Installation and commissioning, Testing, Helping sales and Marketing
Education
Bachelors Of Engineering - Instrumentation Technology
KARNATAKA UNIVERSITY
Dharwad, Hubli
Skills
Instrumentation & Controls Engineering
Certification
John M Campbell & Co (Petroskill) Instrumentation & Control Fundamentals for Facilities Personnels
Professionalaccomplishments
Led the end-to-end project for the installation of Large Character Printers and Thermal Transfer Overprinters (TTO) for Abbott Singapore.
Led the full-scale implementation of a Track & Trace system for Lexmark in the Philippines.
Established the Willett Japan Technical Team in Tokyo.
Presented at Willett seminars in Nigeria, Kenya, and South Africa.
Delivered a comprehensive technical solution to British American Tobacco (BAT) in Malaysia and Sri Lanka.
Timeline
County Manager
PT Asia Thailand (SEA) Co.Ltd
04.2014 - 12.2020
Regional Sales Manager -Australia, New-Zealand & Indonesia
Videojet Technologies Singapore
05.2010 - 11.2013
Regional Training & Technical -Sales Support Manager
Videojet Technologies Singapore
01.2005 - 05.2010
Regional Technical Support Engineer
Willett Singapore
06.2000 - 04.2005
Technical Manager
Willett India
06.1997 - 07.2000
Service Engineer
Control Print (I) Ltd
01.1995 - 05.1997
Instrumentation Engineer
Star Instrumentation Service
11.1993 - 12.1994
Trainee Engineer
EL-O-Matic International
10.1992 - 10.1993
Bachelors Of Engineering - Instrumentation Technology