Khristina Yusaf

• Self-motivated, with a strong sense of personal responsibility.
• Excellent communication skills, both verbal and written.
• Proven ability to learn quickly and adapt to new situations.
• Adapted seamlessly to both solo and collaborative tasks.
• Worked well in a team setting, providing support and guidance.
• Passionate about learning and committed to continual improvement.
• Participated in team projects, demonstrating an ability to work collaboratively and effectively.
• Organized and detail-oriented with a strong work ethic.
• Demonstrated respect, friendliness and willingness to help wherever needed.
• Strengthened communication skills through regular interactions with others.
• Worked flexible hours across night, weekend, and holiday shifts.
• Worked effectively in fast-paced environments.
• Managed time efficiently in order to complete all tasks within deadlines.

• Improved customer satisfaction by addressing and resolving complex issues in a timely manner.
• Enhanced team productivity by providing ongoing training and support to new hires.
• Exceeded performance targets consistently through diligent follow-up on open cases and effective time management techniques.
• Enhanced efficiency in call routing to minimize waiting periods for customers.
• Maintained customer records by updating account information.
• Maintained high-quality service standards with thorough knowledge of company products, policies, and procedures.
• Assisted in the implementation of innovative process improvements that led to more efficient task completion within the department.
• Demonstrated empathy and active listening skills, building rapport with customers to foster long-term loyalty.
• Created personalized solutions for customers by leveraging expert product knowledge and understanding their unique needs.

• Boosted sales performance through strategic placement of high-demand products and promotional materials.
• Conducted regular store audits to ensure compliance with company policies and visual presentation standards.
• Analyzed sales data and customer feedback to make informed decisions on product placement and display effectiveness.
• Created eye-catching signage and promotional materials that effectively communicated key messages to customers.
• Trained and supervised a team of visual merchandisers, consistently meeting or exceeding company standards for productivity and presentation quality.

As a Hairstylist Lead, I led a team to deliver exceptional service and satisfaction. I tailored hairstyling to clients' needs, building lasting relationships with compassion and patience. I continuously pursued education to elevate my skills and craft. My responsibilities included mentoring staff, managing salon operations, and ensuring compliance with health and safety standards.

Specialized in coaching team members, enhancing service processes, and cultivating strong customer relationships for improved store performance.