Khaled Husein
Istanbul Office Manager
Istanbul,34
Summary
Customer-oriented General Manager with 12 years of experience focused on increasing revenues and expanding margin. Adaptive and deadline-oriented consistently executes and completes multiple projects in high-stress environments. Meticulous leader and strategic planner with comprehensive managerial acumen, offering vision and motivational acumen.
Overview
27
27
years of professional experience
4
4
years of post-secondary education
3
3
Languages
Work History
Senior Investment Consultant & Office Manager
Respect Services
Istanbul, 34
12.2021 - Current
- Specialize in Caribbean Citizenship by Investment (CBI) programs, managing all legal matters pertaining to the company in Turkey including taxes and employee salary transfers.
- Ensure compliance with social security requirements for employees and coordinate municipal licenses and renewals.
- Oversee office decor and maintenance, and safeguard collected payments while transferring funds to Respect Services' finance department as per their instructions.
- Support the processing department by welcoming clients and assisting with the signing of official documents, troubleshooting issues, and explaining programs to prospective clients.
- Actively follow up with potential clients to drive business growth.
- Achieved a milestone by successfully signing 90 contracts for CBI programs with clients from Syria, Turkey, Yemen, Sudan, Somalia, Morocco, Libya, and Algeria.
- Completed 20 training courses in management and self-development through Salalem.
General Manager | Founder & Optometrist
Al-Bietar Trading / Elite Optics
06.2020 - 11.2021
- Planned and executed strategies to augment business growth and profitability.
- Oversaw staffing and scheduling to meet operational demands.
- Practiced optometry, including eye examinations and patient consultations.
General Manager & Partner
Finland Optical Center
Muscat, Oman
06.2013 - 01.2021
- Developed and implemented promotional and budgetary strategies, exceeding revenue and profit targets.
- Enhanced employee retention through training and recognition initiatives.
- Oversaw the launch of new branches and improved operational efficiency via strategic planning and vendor management.
- Achieved a significant increase in business through innovative marketing solutions.
- Managed 7 Optical shops
Operations Manager
Khalid Alsaid Investment Co.
Muscat, Oman
02.2013 - 01.2021
- Directed operational activities to manage forecasted business volumes effectively.
- Fostered a team-focused culture that prioritized continuous success and improvement.
Operations Manager & Optometrist
Finland Eye Center
Muscat, Oman
07.2006 - 05.2013
- Established quality control measures and managed new clinic setups.
- Conducted patient assessments and referred them for further evaluation.
Area District Manager
Grand Optics
Duba, Ajman, Sharja, Abu Dhabi, Muscat & Beirut, UAE, Oman & Lebanon
09.2001 - 03.2006
- Maintained high customer satisfaction through proactive service strategies.
- Enhanced team effectiveness via training programs and performance incentives.
Optician
Hadi Optics
01.1999 - 06.2001
- Provided comprehensive optometry services including eye testing and dispensing eyewear.
Certified Optician
Al Aqsa Optics
01.1998 - 01.1999
- Managed administrative tasks within the optical lab, ensuring compliance with health regulations.
Education
Diploma in Optometry - Vision Science/Physiological Optics
Al-Quds Mediterranean College
Amman 02.1996 - 02.1999
Quality Assurance Management System Certificate -
DNV
Dubai 03.2004 - 06.2004
Continuous Education Program -
NDU
Beirut 02.2005 - 01.2006
Skills
Team leadership
Operations management
Strategic planning
Decision-making
Performance management
Time management
Staff development
Customer service
Business development
Project management
Business administration
Policy implementation
Staff management
Relationship building
Sales management
Reading, travel, movies
Appreciate beautiful minds, love music and arts, I love to be amaized
Timeline
Senior Investment Consultant & Office Manager
Respect Services
12.2021 - Current
General Manager | Founder & Optometrist
Al-Bietar Trading / Elite Optics
06.2020 - 11.2021
General Manager & Partner
Finland Optical Center
06.2013 - 01.2021
Operations Manager
Khalid Alsaid Investment Co.
02.2013 - 01.2021
Operations Manager & Optometrist
Finland Eye Center
07.2006 - 05.2013
Continuous Education Program -
NDU
02.2005 - 01.2006
Quality Assurance Management System Certificate -
DNV
03.2004 - 06.2004
Area District Manager
Grand Optics
09.2001 - 03.2006
Optician
Hadi Optics
01.1999 - 06.2001
Certified Optician
Al Aqsa Optics
01.1998 - 01.1999
Diploma in Optometry - Vision Science/Physiological Optics
Al-Quds Mediterranean College
02.1996 - 02.1999