Kerim Samet Kurt

Dedicated [system support specialist] professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Detail-focused Computer Support Specialist with 1 years employing knowledgeable, research-intensive approach to computer hardware and software problem resolution. Expert at performing complex IT troubleshooting and resolution projects. Thorough monitoring of equipment and application performance to meet organizational performance thresholds. Resourceful tracking of industry technology trends and self-observed issue-resolution activity for standards adoption and IT documentation.

hello, I am kerim studying at Anadolu university
i did a 1-month internship at oselo company, I do my job with love, I improve myself every day

• Used Microsoft Excel to develop inventory tracking spreadsheets.
• Documented and resolved which led to
• Achieved through effectively helping with .
• Resolved product issue through consumer testing.
• Collaborated with team of in the development of .
• Supervised team of staff members.
• Achieved by completing with accuracy and efficiency.
• Achieved by introducing for tasks.
• Collaborated with team of in the development
• Telephone Service - Professionally processed 80+ calls per day, providing information and service to ensure customer satisfaction.
• Monetary Transactions - Handled cash, check, credit and automatic debit card transactions with 100% accuracy.
• Conflict Resolution - Responsible for handling customer account inquiries, accurately providing information to ensure resolution of product/service complaints and customer satisfaction.

• Jaycees
• American Society of Safety Professionals
• Society of Human Resource Management
• Freemason