Detail-oriented team player with positive attitude and strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
15
15
years of professional experience
5
5
years of post-secondary education
Work History
Project Manager
AlasilaCX
10.2023 - Current
Planned, designed, and scheduled phases for ERP project
Collaborating with BA to collect project requirements and build documents over 500+ pages of description to customize system's workflows and wireframes
Developed and implemented strategic project plans to meet business objectives.
Reported regularly to CBDO on project budget, progress, and technical problems.
Collaborated with cross-functional teams to define project scope, objectives, and timelines, ensuring alignment with business requirements.
Effectively managed scope creep by establishing clear boundaries on requested changes while keeping projects aligned with original objectives and budgets.
Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
Scheduled and facilitated meetings between project stakeholders to discuss deliverables, schedules and conflicts.
Worked effectively in fast-paced environments.
Identified issues, analyzed information and provided solutions to problems.
Established and managed Champion Team consist of 10 members to help out in delivery stages
Global Sales Support
CEG
08.2018 - 08.2019
Responsible for Turkish and MENA markets by contacting hundreds of agents and receiving students' applications
Ensure students registry on system and follow up on missing documents
Generate all letters and papers students' need for completing their profiles for issuing visa
Follow up with school's teams along with agents on students arrival.
Consultant
Hay Group
02.2015 - 02.2016
Working in fields were I got to know what are the greatest tools that help HR departments empowering themselves with to achieve their tasks
Help organizations to perform at best and come over major challenges related to employees' retention, selecting and hiring the right candidate, measuring employees' Engagement & Enablement.
Relationship Manager
Bayt.com
02.2011 - 12.2013
Acquire companies that have no significant revenue history with by selling recruitment solutions
Initiate and develop a strong relationship with assigned verified leads
Effectively manage business in assigned database through a solution-oriented selling approach
Implement the 7 selling stages strategy to conduct a closing deal
Track all sales, communications and opportunities in the CRM system
Achievements: - Won prize for highest number of transactions/month
Teller
Arabic Bank
06.2010 - 08.2010
Recording transactions, which involves logging checks and preparing transaction reports
Counting and packaging currency
Reconciling cash drawers
Opening new accounts and helping with loan applications